Inbound Call Answering
Picks up every call before the second ring with a warm, personalised greeting that matches your brand — any time of day or night.
Meet DESKY -
Your AI Receptionist
Your AI Receptionist answers with a warm tone - books appointments, resolves queries, and transfers calls.
Sound Familiar?
Every missed call is
money walking out the door.
Calls go unanswered
Bookings get missed
Repetitive calls tie up staff
After-hours messages pile up
Meet DESKY
AI Receptionist handles it all.
From the first hello to the booked appointment, DESKY keeps your phone moving — answering questions, taking bookings, transferring calls and capturing messages when your team can’t get to them.
Answers questions about your services, pricing and hours
Callers get real answers from your own business information — not “press 1 for opening hours”.
Books appointments and takes orders
Live availability, real bookings, reschedules and cancellations — in the caller’s own timezone.
Transfers calls to the right person when needed
Warm or cold transfer to the teammate who should take it — with context, not a blind ring.
Takes detailed messages and sends instant notifications
Every missed detail captured and delivered the moment the call ends.
- 100%
- Call answer rate
- 1 Call
- Appointment booking
- 24/7
- Never on hold
- 82%
- Save 5+ hours/week
Full Capabilities
A front desk that never closes.
The full toolkit — every job your Receptionist handles, from the first ring to the follow-up.
Live Appointment Booking
Checks your real-time calendar availability, offers time slots, confirms the booking, and sends invites to both parties — during the call.
Smart Call Transfers
Routes callers to the right person or department — gathering key context first so your team is fully briefed before they pick up.
FAQ & Query Handling
Answers questions about your services, pricing, opening hours, location, and policies — trained specifically on your business information.
Accurate Message Taking
Takes detailed messages and delivers them instantly via email, SMS, Slack, or your preferred notification channel — nothing gets lost.
No-Show Prevention
Proactively calls or texts clients ahead of appointments to confirm attendance or reschedule — reducing no-shows by up to 60%.
Call Logging & Analytics
Every call is logged with a full summary, caller details, outcome, and sentiment — giving you complete visibility into your front desk.
100+ Languages
Detects the caller’s language and switches automatically — so every person is greeted and helped in the language they’re most comfortable with.
Urgent Call Escalation
Recognises urgency, tone, and sensitive situations — escalates to a human team member in real time so nothing critical slips through.
Integrations
Your AI receptionist connects with the tools you already use.
Bring AI efficiency to your everyday workflows.
Book appointments
Take phone orders
Odoo
How It Works
Live in under 24 hours
Faster than training a new hire — and ready to work from day one.
Step 1 of 4
Feed the AI Brain
Share your business name, services and website. Your AI learns your business inside out — and every AI employee you hire shares the same knowledge, so you only do this once.
~10 minutesStep 2 of 4
Set Call Rules
Pick your phone number, set human-transfer rules, choose the call personality and add any instructions your Receptionist should always remember.
~5 minutesStep 3 of 4
Connect Calendar & Catalogue
Link your booking system and your store. Availability, prices and stock stay live — so callers can book an appointment or place an order in one call.
~5 minutesStep 4 of 4
All Set. You’re in Control.
Every call is logged with a transcript, summary and caller mood. Appointments book themselves, orders flow into your store, messages get forwarded — nothing slips through the cracks.
You're live!Real Call Scenarios
Hear how your Receptionist actually handles calls.
From a simple booking to an urgent escalation — every call is handled calmly, correctly, and professionally.
Appointment Booking
“I’d like to book an appointment for next week.”
Checks live availability, offers options, confirms the booking, and sends a calendar invite — all within the same call.
→ Booked & confirmed in under 60 seconds
After-Hours Call
“Is anyone available? I called yesterday but got voicemail.”
Even at midnight or on weekends, your Receptionist answers immediately, handles the enquiry, or takes a detailed message.
→ Zero missed calls. Zero lost leads.
FAQ Handling
“What are your opening hours and where are you located?”
Answers instantly with accurate, up-to-date information — no hold music, no transfers, no “let me check that for you.”
→ Caller answered in under 10 seconds
Call Transfer
“I need to speak to someone about my invoice.”
Gathers the caller’s details and reason, then transfers them to the right team member — with a full context handover.
→ Warm transfer with zero caller repetition
No-Show Prevention
Automatic reminder sent 24 hours before appointment.
Proactively calls or texts upcoming appointments, confirms attendance, and reschedules on the spot if needed.
→ 60% fewer missed appointments
Urgent Escalation
“This is urgent — I need to speak to someone now.”
Identifies urgency by tone and context, notifies the relevant team member immediately, and stays with the caller during transfer.
→ Escalated to human within 60 seconds
Why Sevenfold
Not a phone tree. A real receptionist.
Sounds warm and human
Natural, flowing conversation — not stiff scripts or robotic menus.
Knows your business deeply
Trained on your services, pricing, team and FAQs — answers accurately.
Works with your existing tools
Connects with your booking system, CRM, calendar and comms platforms.
Gets smarter over time
Every call teaches your Receptionist more about how your callers think.
Who It's Built For
For any business with
calls to answer.
DESKY adapts to your industry, your way of speaking, and the way your team handles calls.
What Users Say
Callers love it. Owners too.
We use Sevenfold to handle reception, take meeting notes and post to our social media accounts. Quite impressed already. We are soon to onboard other AI employees.
We were already using AI platforms, but Sevenfold’s ability to capture our business and product information has made it much more useful when AI is answering calls. I highly recommend it to other businesses.
I’ve only been using Sevenfold for a couple of weeks, but the experience has been very positive — especially the social media bot, which creates a detailed plan, and the blog writer, which beautifully handles internal linking. They save me a lot of time on SEM and SEO.
FAQ
Common questions.
Your Receptionist speaks naturally and conversationally — not like a robot or an IVR menu. Many callers genuinely don’t realise they’re speaking to an AI. You can configure how it introduces itself based on your preferences and local regulations.
Yes. Sevenfold integrates with Google Calendar, Outlook, Calendly, and most industry-specific booking tools. Your Receptionist checks live availability and books in real time, without any manual handoff.
Your Receptionist identifies when a call needs a human and escalates immediately — notifying the right team member in real time and briefing them before the transfer so the caller never repeats themselves.
No. Simply forward your existing business number to Sevenfold. Alternatively, Sevenfold can provide a dedicated number. Either way, setup takes minutes and requires zero hardware changes.
Yes. Unlike a human receptionist or a traditional virtual receptionist service, your AI Receptionist handles unlimited simultaneous calls — even during your busiest periods, no caller hears a busy tone or gets sent to voicemail.
Sevenfold’s Receptionist is deployed across healthcare, legal, real estate, hospitality, home services, e-commerce, and more. Each deployment is trained on industry-specific terminology, workflows, and compliance requirements.
Most businesses are live within 24 hours. The setup process takes about 20 minutes of your time — share your business information, connect your calendar, forward your number, and you’re done.
Ready to never miss a call again?
Join thousands of businesses using Sevenfold to handle every call professionally — 24 hours a day, 7 days a week, without the overhead of a full-time hire.
Get Started Today →Your AI Team
