Nights, Weekends & Public Holidays
The moment you close, coverage begins — every after-hours call met with a warm, natural voice instead of a voicemail greeting.
The After Hours
Answering Service
Every evening, weekend and public holiday call answered in a warm, natural voice — questions resolved, urgent calls flagged, appointments booked while you’re off the clock.
Sound Familiar?
After hours, your voicemail
is losing you work.
Evening calls hit voicemail
Weekend enquiries wait until Monday
Urgent call-outs reach nobody
After-hours cover costs too much
Meet DESKY
Your after-hours front desk.
DESKY takes over when you close — answering, triaging and booking through evenings, weekends and public holidays, with urgent calls escalated to the right person.
Answers every after-hours call
Evenings, weekends and public holidays — a warm, natural voice instead of a voicemail greeting.
Flags what’s urgent, holds what can wait
Follows your escalation rules — genuine emergencies reach your on-call contact in real time.
Books appointments overnight
Checks live availability and confirms the booking — your calendar fills while you sleep.
Hands you the morning summary
Every call logged with a transcript, summary and outcome — organised and ready when you open up.
- 100%
- Answer rate, day and night
- 24/7
- Evenings, weekends, public holidays
- 0
- Calls left to voicemail
- 1 Call
- Booking made while you sleep
Full Capabilities
Coverage that starts when your day ends.
After-hours callers don’t wait until morning — they ring the next number on the list. Your after-hours answering service picks up instantly, every time.
Urgent Call Escalation
Your escalation rules decide what counts as an emergency — and when one arrives, your on-call contact hears about it in real time, even at 2 am.
Overnight Booking
Callers book while you sleep — your calendar fills overnight instead of your voicemail.
Accurate Message Taking
Details are captured in full and waiting in your inbox, SMS or Slack — nothing to decipher off a voicemail in the morning.
FAQ & Query Handling
Routine after-hours call answering handled end to end — services, pricing and trading hours answered from your own business information.
Morning Call Summary
Every overnight call logged with a transcript, summary and outcome — so you start the day knowing exactly what happened.
How It Works
Live in under 24 hours
Set your hours once — Sevenfold covers everything outside them.
Step 1 of 4
Feed the AI Brain
Share your business name, services and website. Your AI learns your business inside out — so after-hours callers get real answers, not a night-service script.
~10 minutesStep 2 of 4
Set Your Hours & Rules
Choose when the after-hours service takes over, set urgent-escalation rules and add any instructions it should always remember.
~5 minutesStep 3 of 4
Forward Your Number
Keep your existing business number and forward it to Sevenfold outside trading hours, or use a dedicated number. No hardware changes.
~5 minutesStep 4 of 4
All Set. You’re in Control.
Every overnight call is logged with a transcript and summary. Urgent calls reach you immediately — everything else is waiting, organised, in the morning.
You're live!Real Call Scenarios
Hear how after-hours calls get handled.
From a late-evening enquiry to a genuine emergency call-out — every call is handled calmly, correctly and professionally.
Evening Enquiry
“I know it’s late — I just want to book something in.”
The call is answered immediately, the question resolved and the appointment booked into your live calendar — at 9 pm or 2 am.
→ Booked while competitors’ phones ring out
Genuine Emergency
“This can’t wait until the morning.”
Urgency is recognised from tone and context, the on-call person is notified in real time, and the caller is kept informed throughout.
→ Urgent call escalated immediately
Weekend Message
“Just wanted to leave my details for a callback.”
Every detail captured accurately and delivered to your inbox — organised and ready for your Monday-morning follow-up.
→ Monday starts with leads, not voicemail
FAQ
Common questions.
An overnight call centre reads from a script and takes messages. Sevenfold’s after hours answering service answers from your own business information, books appointments into your live calendar, flags genuine emergencies to the right person and logs every call with a transcript.
Yes. It recognises urgency, tone and sensitive situations, and follows your escalation rules — notifying your nominated on-call contact in real time while routine matters wait for the morning.
No. Many businesses start with after-hours call answering and extend to full 24/7 coverage — the same AI receptionist can answer every call, or only the ones outside your trading hours.
Your existing number stays put — it simply forwards to Sevenfold outside the hours you set. If you’d rather advertise a separate after-hours line, a dedicated number is available. No hardware either way.
Yes. It checks your real-time calendar availability, confirms the booking and sends invites — so you wake up to booked work, not a voicemail queue.
Usually within 24 hours of signing up, with about 20 minutes of your time — brief the AI on your business, set your hours and escalation rules, and switch on the forwarding.
Ready to stop losing after-hours calls?
Every evening, weekend and public holiday call answered, triaged and booked — without paying anyone overtime.
Get Started Today →Your AI Team
