24/7 Call Answering
The phone never rings twice. Day, night, weekend or public holiday, every caller is greeted warmly in your brand’s voice.
The AI Answering Service
That Never Misses a Call
Answers in seconds, around the clock — takes the message, answers the question and books the appointment in a warm, natural voice.
Sound Familiar?
Missed calls are
missed revenue.
Calls ring out unanswered
Voicemails pile up, unreturned
Messages never become bookings
After-hours callers give up
Meet DESKY
One answering service. Every call covered.
DESKY picks up every call in seconds — answers the enquiry, takes the message, books the appointment and flags what’s urgent, 24/7.
Answers every call in seconds, 24/7
No hold music, no voicemail — a warm, natural voice picks up every time the phone rings, day or night.
Books appointments, not just messages
Checks live availability, confirms the booking and sends invites — during the call, not the next morning.
Takes accurate messages and delivers them instantly
Every detail captured and sent to you via email, SMS or Slack the moment the call ends.
Escalates urgent calls to your team
Recognises urgency and sensitive situations — the right person is notified in real time.
- 100%
- Call answer rate
- 24/7
- Answering, no rosters
- 1 Call
- From enquiry to booking
- 82%
- Save 5+ hours/week
Full Capabilities
An answering service that actually finishes the job.
Most callers won’t leave a voicemail — they simply ring the next business on the list. Your AI answering service picks up instantly and handles the call end to end, even when you’re on site or with a customer.
Bookings, Not Just Messages
Unlike a traditional call answering service, it checks live availability, confirms the booking and sends invites — during the call.
Enquiries Resolved on the Line
Service details, pricing, trading hours, policies — callers get the answer straight away, drawn from your own business information.
Messages That Reach You Instantly
When a message is the right outcome, the full detail lands in your inbox, SMS or Slack before the caller has hung up.
Urgent Call Escalation
Urgency and sensitive situations are recognised in the moment — your team is alerted in real time, so nothing critical waits.
100+ Languages
The caller’s language is detected automatically and the conversation continues in it — no transfers, no confusion.
How It Works
Live in under 24 hours
Faster than onboarding an answering service — and it already knows your business.
Step 1 of 4
Feed the AI Brain
Share your business name, services and website. Your AI learns your business inside out — so answers come from your information, not a generic script.
~10 minutesStep 2 of 4
Set Call Rules
Pick your phone number, set human-transfer rules, choose the call personality and add any instructions your answering service should always remember.
~5 minutesStep 3 of 4
Forward Your Number
Keep your existing business number and forward it to Sevenfold, or use a dedicated number. No hardware, no new lines.
~5 minutesStep 4 of 4
All Set. You’re in Control.
Every call is logged with a transcript, summary and caller mood. Messages get forwarded, appointments book themselves — nothing slips through the cracks.
You're live!Real Call Scenarios
Hear how your AI answering service handles calls.
From a routine enquiry to an urgent escalation — every call is handled calmly, correctly and professionally.
Busy Period
“I rang twice this morning and no one picked up.”
While your team is flat out, every overflow call is answered instantly — no hold music, no voicemail, no lost caller.
→ Zero missed calls, even at peak
After-Hours Call
“Are you open? I need to sort this today.”
At midnight or on a public holiday, the call is answered, the question resolved or the message captured — with urgent calls flagged.
→ Answered at any hour
Message That Becomes a Booking
“Can you get someone to call me back about a quote?”
Instead of a scribbled message, the caller’s details and job are captured — and where possible, the appointment is booked on the spot.
→ Booked, not just noted down
FAQ
Common questions.
A traditional call answering service takes a message and hangs up. Sevenfold’s AI answering service resolves the enquiry — it answers questions from your own business information, books appointments into your live calendar, and escalates urgent calls to your team in real time. If you only need cover outside trading hours, see our after hours answering service.
It keeps working exactly as it does now — you simply forward it to Sevenfold. Prefer a separate line? A dedicated number is available instead. No hardware is involved either way.
Yes. It works as a 24 7 AI receptionist for your phones — every caller is answered at the same moment, whether two calls arrive together or twenty. Nobody queues, and nothing rolls to voicemail.
The moment a call needs a human, it’s escalated — the right team member is notified in real time and briefed before the transfer, so the caller never has to start over.
The conversation flows naturally, with none of the stilted IVR-menu feel — plenty of callers never realise. You decide how the service introduces itself, in line with your preferences and local regulations.
Typically within 24 hours of signing up. Your side takes about 20 minutes — share your business information, set the call rules and forward your number.
Ready to answer every call?
Stop paying, in lost jobs, for every call that rings out — Sevenfold answers 24 hours a day, 7 days a week, without the overhead of a full-time hire.
Get Started Today →Your AI Team
