AI Agents for HVAC & Air Conditioning

100%

of enquiries answered

60%

better quote conversion

3×

more Google reviews

3 days

from sign-up to fully live

With Trained AI Agents, Work Doesn’t Pile Up.

HVAC Work Gets Done. So Does Everything Around It.

Heating and cooling demand arrives in spikes the weather decides for you: quiet shoulder seasons, then a phone that can't be answered fast enough. Sevenfold absorbs those spikes — answering every call however many arrive at once, prioritising genuine breakdowns, and filling the quiet months with the service work that prevents the next rush.

Every call answered, even in the rush

No more callers with a dead system on a 40-degree day hanging up on your voicemail and booking a competitor. Every call is answered within 90 seconds — no-cooling breakdowns are triaged and prioritised, routine services are booked straight into your schedule.

Every install quote followed up

No more ducted system and split system quotes going cold because you moved to the next job. Every quote without a response gets a professional follow-up at 2, 5, and 10 days — converting installs you would have quietly lost.

Reviews growing automatically

No more happy customers forgetting the review because you never asked. Every completed job triggers a personalised review request — so your Google profile climbs while you’re on the roof at the condenser.

Pre-season campaigns that flatten the rush

No more feast-and-famine seasons. Your customer database gets pre-summer and pre-winter service campaigns automatically — filling your shoulder-season calendar and catching problems before the breakdown rush.

…and that’s before we get to everything your AI employees can do…

AI Employees That Make Your Workday Easier.

Give Your HVAC Business
a Bigger Team.

From first enquiry to quote follow-up, Sevenfold’s AI employees answer calls, book work, qualify leads, and keep your calendar moving — while you’re on the tools.

AI Receptionist

DESKY

Every call answered instantly
Emergency call-outs triaged 24/7
Jobs booked into your calendar
Quote requests captured completely
After-hours calls never missed

Explore AI Receptionist →

AI Lead Generator

MAX

New leads followed up instantly
Quotes chased until answered
Lapsed customers re-engaged automatically
Referrals requested on time
Pipeline kept moving daily

Explore AI Lead Generator →

AI Social Media Manager

BUZZ

Posts published every week
On-brand images generated
Reviews turned into posts
Local updates build authority
Seasonal campaigns kept consistent

Explore AI Social Media Manager →

AI Executive Assistant

BOSSIE

Inbox cleared every morning
Calendar managed end-to-end
Meeting notes captured automatically
Admin backlog cleared quietly
Junk mail filtered out

Explore AI Assistant →

AI Sales Executive

SALLY

Enquiries qualified before handover
Follow-ups made on time
No-shows rebooked automatically
Warm leads converted faster
Every prospect answered fast

Explore AI Sales Executive →

AI Support Manager

SAGE

Support questions answered 24/7
Tickets triaged by urgency
Replies drafted for approval
Complaints escalated to you
Every customer kept informed

Explore AI Support Manager →

AI SEO Content Writer

INKY

Blog posts written weekly
Local rankings improved steadily
Service pages kept fresh
FAQs turned into articles
AI-search visibility optimised

Explore AI SEO Content Writer →

Ready to multiply what your team can do?

Get Started

From Heatwave Rush to Booked Calendar
A Day With Your AI Team

How an HVAC call actually flows through Sevenfold.

When the weather turns, everyone’s phone rings at once — yours and every competitor’s. The business that answers wins the season. Here is what happens to every breakdown call, install quote, and service booking once Sevenfold is on the line.

Call floods don't produce voicemails

A call a minute on the first hot day is normal in this trade. Sevenfold takes unlimited simultaneous calls, 24/7, so the tenth caller of the hour is greeted exactly like the first. It speaks 100+ languages — a strata manager and an elderly resident are each served in theirs.

No cooling in a heatwave is treated as the emergency it is

A dead system in extreme heat — or no heating in the depths of winter — can be dangerous, not just uncomfortable. Calls matching your priority rules are escalated to you in real time, with the system type, symptoms, and household situation already captured, so vulnerable customers move to the top of your run.

Routine services fill the sensible slots

Filter cleans, pre-season services, and non-urgent faults never need to interrupt an install. They’re booked into your calendar or ServiceM8 at the right length, and the customer gets a confirmation text with an arrival window.

Install quotes stay warm while families compare

Ducted quotes are big-ticket and hotly contested. Every quote starts a follow-up sequence at 2, 5, and 10 days — answering zoning and running-cost questions along the way — so the family comparing three quotes keeps hearing from your business.

The quiet months get filled on purpose

Before each summer and winter, your customer database gets a service campaign matched to system type and last service date. Bookings flow into the shoulder season — and systems serviced in spring don’t become breakdown calls in January.

What a missed call in the rush really costs

On the first scorching day, the customer you miss doesn’t call back — they’re already booked with whoever answered. Sevenfold typically costs less than the first breakdown call it captures. See pricing or run your own numbers with the AI workforce calculator.

The first hot day of summer — with Sevenfold on the phones.

You handle the systems. Here’s what your AI team is doing around you, from the overnight enquiry queue to the muggy-night call after dinner.

6:50am

The overnight queue arrives pre-sorted

The forecast says 40 degrees. The web enquiries and calls that came in overnight have already been answered and triaged — you open a sequenced list, not a backlog, before your first coffee.

8:30am

An elderly resident with no cooling jumps the queue

A daughter calls about her mother’s dead split system. The call matches your vulnerable-household rules, so it’s escalated to you in real time and moved to the top of your run — with the system model and symptoms already captured.

10:45am

Three calls land while you're on a rooftop condenser

Two routine service requests are booked into next week, and a ducted quote request is captured with house details and photos requested by text. You never take your hands off the tools.

1:15pm

The ducted quote gets its day-5 check-in

The family comparing three quotes hears from your business — a friendly message answering common zoning and running-cost questions. They reply asking about install dates instead of drifting to a competitor.

3:40pm

A maintenance-plan customer stays in the loop

The part on order for a service-agreement customer has arrived. They’re told automatically, offered times, and booked for fitting — no chasing, no forgotten promise.

5:55pm

Today's completed jobs ask for reviews

Every service and install finished today triggers a personalised Google review request, each one mentioning the actual work done. Your profile climbs during the busiest week of the year.

9:45pm

A muggy-night breakdown handled by your rules

A caller’s system is blowing warm air — uncomfortable, but not an emergency by your criteria. They’re talked through checking the filter and breaker, reassured, and booked for the morning. You hear about it at breakfast, not at 10pm.

Getting Started

From sign-up to capturing more jobs in 3 days.

No complicated setup. No IT knowledge needed. Your onboarding manager handles every integration — you just answer questions about your HVAC business.

Brief your AI team

Share your services, your service area, your callout fees, your breakdown criteria, and how you like to communicate with customers. Done in a session with your onboarding manager.

~1 hour

Connect your tools

Link simPRO, ServiceM8, Tradify, or whatever you run — plus your phone number, website, and social accounts. Enquiries start flowing through Sevenfold automatically.

~Same day

Set your availability and rules

Define your working hours, service area, which jobs can be booked directly, and how breakdowns get prioritised when the heatwave rush is on.

30 minutes

Go live

Your AI team starts answering calls, triaging breakdowns, booking services, and chasing quotes immediately. Check your dashboard each morning before you start.

Ongoing support included

Why Choose Sevenfold

Why HVAC businesses choose Sevenfold to win more jobs without a bigger team.

Scales with the season when you can’t

The first heatwave triples your call volume overnight — no office can staff for that. Sevenfold answers every call within 90 seconds whether it’s one call an hour or one a minute, so peak season stops meaning missed jobs.

Knows a dead compressor from a dirty filter

Not every call is a breakdown — but a no-cooling household in a heatwave can’t wait for a callback. Sevenfold triages against your rules, books routine services into your schedule, and prioritises genuine emergencies to the top of your run.

Chases every install quote so you don’t have to

Ducted quotes are big-ticket and hotly contested. Sevenfold sends professional, personalised follow-ups at 2, 5, and 10 days after every quote — winning installs that would have gone to whoever followed up first.

Costs less than one lost install per year to cover

If Sevenfold converts one ducted quote that would have gone cold, that’s the subscription covered many times over — before counting captured breakdowns, pre-season bookings, and reviews. Most HVAC businesses see a positive return in the first week.

Desky, Sevenfold's AI Receptionist mascot, is in the photo

Integrations

Connects to your job management tools — set up by your onboarding manager.

Sevenfold connects to simPRO, ServiceM8, Tradify, Jobber, your phone, website, and social accounts — no IT knowledge needed. Your onboarding manager handles every integration, typically within one business day.

Sevenfold works here too

AI employees trained for different industries and ways of working.

AI Agents for Builders

Calls and job admin handled at every stage.

AI Agents for Custom Home Builders

Client enquiries to handover, kept on track.

AI Agents for Roofers

Storm-season call spikes, answered and booked.

AI Agents for Cleaning Services

Recurring jobs and reminders, on autopilot.

Questions and Answers

Everything you need to know.

Which job management platforms does Sevenfold integrate with?

Sevenfold connects with simPRO, ServiceM8, Tradify, Jobber, AroFlo, and most other trade job management platforms — and it can work from Google Calendar for businesses that run their day there. When Sevenfold books a job, it appears directly in your system with the customer details, system type, and symptoms attached, at the right length for the job booked: a filter service takes a different slot to a ducted install site visit. Your calendar remains the source of truth, so a breakdown booked during the 7am rush lands around your existing run instead of on top of it, and your service-agreement schedules stay untouched. Square and Stripe handle deposits and invoice links where you use them, and Zapier or Make can bridge anything unusual in your stack. Your onboarding manager configures every connection — most HVAC businesses are fully live within 3 days, ready before the next weather spike hits.

Can it cope when a heatwave triples my call volume?

Yes — that’s the exact problem Sevenfold is built for. There is no line to be engaged: it takes unlimited simultaneous calls, 24/7, so ten callers in an hour each get the same 90-second answer as one caller on a quiet Tuesday. Every call is then triaged against your priority rules. Genuine no-cooling emergencies — vulnerable residents, commercial cool rooms down — are escalated to you in real time. Routine services get booked into later slots at the right length. Quote requests are captured with system details and photos. What reaches you is one clean, sequenced list, not a voicemail box you’re afraid to open. Take the day eleven calls land before 10am while you’re mid-install: every one is answered, the urgent breakdowns are ordered first on your run, the rest fill next week — and nobody rings a competitor because nobody had to ring twice.

How does it prioritise breakdown calls?

You set the rules — no cooling with vulnerable residents, commercial cool rooms down, no heating in winter. Calls matching your criteria are flagged as priority, the customer gets a realistic arrival window, and you get an SMS with the system details so you can sequence your run properly.

How does the quote follow-up work?

Every quote that leaves your outbox starts a follow-up sequence automatically. Picture a $14,500 ducted system quoted on a Monday: on day 2, the family gets a check-in confirming the quote arrived and inviting questions. On day 5, a second message covers the things buyers actually hesitate over — zoning options, running costs, install timeframes. On day 10, a final note asks if they’d like to secure an install date before the season books out. Each message references the specific system quoted — a single split reads nothing like a whole-home ducted design or a commercial fit-out — and is written in your business’s voice. A reply routes straight to you and pauses the sequence. Businesses that chase quotes this way convert around 60% more of them, because install decisions are usually won by whichever company stayed in touch while the family compared. That company becomes yours, automatically.

Can it manage my maintenance and service agreement customers?

Yes. SAGE handles maintenance plan queries, keeps customers updated when parts are on order, chases agreement renewals before they lapse, and escalates anything sensitive to you. MAX runs the pre-season campaigns that keep those customers booked every year.

Will customers know they're speaking to an AI?

Your AI Receptionist communicates in your business’s voice — calm, helpful, and practical, which matters when someone’s house is 38 degrees inside. Most customers simply experience a fast, professional response. Many HVAC businesses introduce it as their office team.

Why is Sevenfold a good fit for Australian HVAC businesses?

Australian HVAC businesses juggle breakdown calls, install quotes and service rounds — often from the top of a ladder. Sevenfold fits that rhythm: no-cooling emergencies prioritised, service bookings slotted around your crew’s run, and install quotes followed up before they go cold. Sevenfold also operates infrastructure across Australia, Singapore, Europe and the US — having infrastructure closer to your customers and team can help reduce network latency, which is particularly relevant for real-time AI phone conversations.

How can Sevenfold help a busy HVAC business in Australia?

Sevenfold answers breakdown calls, books services and installs, quotes your standard call-out fee where appropriate, and runs pre-season service campaigns to your customer base — while your techs stay on the job. It’s configured around your own processes, terminology and trading hours.

Your AI Team