AI Agents for Law Firms | Sevenfold Australia

100%

of enquiries acknowledged

30%

better conversion rate

10+

billable hours recaptured

5 days

from sign-up to fully live

With Trained AI Agents, Work Doesn’t Pile Up.

Legal Work Gets Done. So Does Everything Around It.

New matters rarely wait. The client who can't reach you at 6pm rings the next firm on the list, and the enquiry nobody followed up quietly retains someone else. Sevenfold's AI for law firms exists for precisely this layer of the practice — intake, follow-up, and client communication — so fee earners never have to choose between billable work and the phone.

Every enquiry answered immediately

No more new clients calling during a deposition and retaining a competitor by the time you call back. Every inbound enquiry answered within 90 seconds — professionally and on your firm’s behalf.

Every prospect followed up

No more potential matters going quiet because no one sent a follow-up. Every enquiry that doesn’t convert immediately gets a structured nurture sequence until they retain or decline.

Thought leadership on autopilot

No more expertise sitting in your lawyers’ heads instead of generating inbound leads. Legal guides, articles, and client newsletters are drafted and published consistently without consuming fee earner time.

Admin handled without fee earner involvement

No more billable hours lost to intake calls, document chasing, and routine correspondence. Your AI team handles the administrative layer so your lawyers focus on client work.

…and that’s before we get to everything your AI employees can do…

AI Employees That Make Your Workday Easier.

Give Your Law Firm
a Bigger Team.

From first enquiry to engagement, Sevenfold’s AI for law firms answers clients, books meetings, chases documents, and keeps matters moving — while you do the billable work.

AI Receptionist

DESKY

Every call answered instantly
clients questions answered confidently
Meetings booked automatically
Urgent matters escalated fast
After-hours enquiries captured

Explore AI Receptionist →

AI Lead Generator

MAX

New leads followed up instantly
Quotes chased until answered
Lapsed clients re-engaged automatically
Referrals requested on time
Pipeline kept moving daily

Explore AI Lead Generator →

AI Social Media Manager

BUZZ

Posts published every week
On-brand images generated
Reviews turned into posts
Local updates build authority
Seasonal campaigns kept consistent

Explore AI Social Media Manager →

AI Executive Assistant

BOSSIE

Inbox cleared every morning
Calendar managed end-to-end
Meeting notes captured automatically
Admin backlog cleared quietly
Junk mail filtered out

Explore AI Assistant →

AI Sales Executive

SALLY

Enquiries qualified before handover
Follow-ups made on time
No-shows rebooked automatically
Warm leads converted faster
Every prospect answered fast

Explore AI Sales Executive →

AI Support Manager

SAGE

Support questions answered 24/7
Tickets triaged by urgency
Replies drafted for approval
Complaints escalated to you
Every client kept informed

Explore AI Support Manager →

AI SEO Content Writer

INKY

Blog posts written weekly
Local rankings improved steadily
Service pages kept fresh
FAQs turned into articles
AI-search visibility optimised

Explore AI SEO Content Writer →

Ready to multiply what your team can do?

Get Started

How Intake Actually Works
A Day With Your AI Team

From first call to booked consultation — how a new matter enquiry flows.

Structured intake, a professional tone, and clear escalation rules — configured to your firm and practice areas, not run from a generic script.

Answered in the firm's name, every time

Whether one call comes in or five arrive at once, each caller hears a professional greeting on your firm’s behalf. Sevenfold handles unlimited simultaneous calls in 100+ languages, so intake never depends on who happens to be free at reception.

Structured intake by matter type

Family, commercial, property, estates — each practice area carries its own intake questions. The caller’s situation, contact details, and urgency are captured in a summary the fee earner reads before the first consultation, so the meeting starts at minute five, not minute zero.

Urgent matters escalated to an on-call lawyer

You define the urgency threshold. A caller describing an urgent injunction, a custody emergency, or a criminal matter isn’t asked to wait for office hours — the call escalates to your on-call lawyer immediately, at any hour. The AI never gives legal advice; it gets the right lawyer involved fast.

The real cost of a missed consultation

A prospect who never books because nobody answered — or who books and doesn’t show — is rarely recovered; within days they’ve usually retained elsewhere. So every booking gets confirmations and reminders, every no-show gets a rebooking follow-up, and every unconverted enquiry enters a nurture sequence instead of a drawer.

Every rule — which matter types book directly, what escalates, and how follow-up runs — is set by your firm during onboarding.

A working day at the firm, with intake off your lawyers’ desks.

The legal work doesn’t change. What changes is everything that used to interrupt it. Here’s how a typical day runs once Sevenfold is live.

8:20 AM

Intake summaries in the inbox

Last evening’s three enquiries — a property settlement, an employment dispute, a commercial lease — are summarised and assigned. Two consultations already sit in the right fee earners’ calendars.

10:00 AM

Everyone is in conference

Court, mediation, client meetings — no lawyer is free until late afternoon. Six calls come in anyway. All six are answered, three become booked consultations, and none reach voicemail.

1:15 PM

Document chasers go out

Four clients with outstanding documents receive a polite, specific follow-up listing exactly what’s missing and why it’s needed. Two upload the same afternoon.

3:30 PM

A quiet prospect warms up

A business owner who enquired about an acquisition three weeks ago receives a follow-up that references their original conversation and shares a relevant case study. They reply asking to meet.

6:45 PM

An urgent call, after hours

A caller reports a family law emergency. It matches your escalation criteria, so the on-call practitioner’s phone rings within minutes — with the caller’s situation and details already documented.

9:30 PM

Tomorrow prepared overnight

Website enquiries keep being answered, reminders go out for tomorrow’s consultations, and the draft of next week’s legal guide lands in the review queue for a fee earner’s sign-off.

Getting Started

From sign-up to capturing more clients in 5 days.

No IT involvement required. Your onboarding manager handles every integration and briefing — you just answer questions about your firm and practice areas.

Brief your AI team

Share your practice area focus, typical client profile, intake questions for each matter type, and your firm’s communication standards. Done in a guided session with your onboarding manager.

~2–3 hours

Connect your tools

Link your practice management software, phone system, website enquiry forms, and email. Every inbound enquiry flows through Sevenfold automatically — nothing changes for callers.

~1 business day

Set your intake and escalation rules

Define which matter types can be booked directly, when urgent matters escalate to on-call lawyers, and how your lead nurture sequences are structured by practice area.

30 minutes

Go live

Your AI team starts capturing and qualifying new matter enquiries, nurturing leads, and producing content immediately. Monitor everything from your dashboard.

Ongoing support included

Why Choose Sevenfold

Why firms choose Sevenfold’s AI for law firms to grow their practice without growing overhead.

Every new enquiry handled immediately — even outside office hours

A prospective client who enquires on a Friday evening won’t wait until Monday. By then, they’ve spoken to competing firms. Sevenfold acknowledges every enquiry within 90 seconds and books consultations automatically.

Fee earner time protected for billable work

Intake calls, client chasers, document follow-ups, and routine correspondence don’t require a solicitor. Sevenfold’s AI for lawyers handles the administrative and intake layer so your fee earners stay on billable work.

Consistent, professional communication — always

Every client update, document request, and follow-up goes out in your firm’s voice, on time, every time. Sevenfold doesn’t forget to send the follow-up or let a prospect go weeks without contact.

Client confidentiality maintained as standard

All client information is encrypted end-to-end, never used for AI training, and handled in compliance with your professional obligations. Full data deletion available on request.

Desky, Sevenfold's AI Receptionist mascot, is in the photo

Integrations

Connects to your practice systems — securely and reliably.

Sevenfold connects to your practice management software, phone system, website, email, and calendar — no IT involvement required. That includes the tools most firms already run on: Microsoft Outlook and Outlook Calendar, Microsoft Teams, Gmail and Google Calendar, Calendly or Microsoft Bookings for consultation scheduling, LinkedIn for professional visibility, and CRMs such as HubSpot, Pipedrive, and Zoho CRM — plus thousands more connections through Zapier and Make. Your onboarding manager handles every integration, typically within one business day.

Sevenfold works here too

AI employees trained for different industries and ways of working.

AI Agents for Recruitment Agencies

Candidates and clients, followed up fast.

AI Agents for Insurance Brokers

Renewals, claims calls, and reviews, covered.

AI Agents for Professional Services

Client comms and admin, off your plate.

AI Agents for Education

Enquiries and enrolments, answered every time.

Questions and Answers

Everything you need to know.

How does Sevenfold handle confidential client information?

Confidentiality is the first question every firm asks — and it’s treated as a design requirement, not a feature. All client data is encrypted end-to-end and stored in compliance with your state law society’s rules on client confidentiality. Sevenfold never uses client information for AI model training and never shares data with third parties. Your firm also controls where information goes: intake details flow only to the fee earners you nominate, and full data deletion is available on request at any time. In practice, that means a caller can describe a sensitive family or commercial matter at 9pm, and that information exists in exactly two places — your systems and the intake summary sent to the responsible lawyer. Your onboarding manager walks through the data-handling approach with you in detail before anything goes live.

Does the AI provide legal advice to callers?

No — and this line is enforced, not just suggested. Your AI Receptionist is specifically briefed never to provide legal advice, opinions, or predictions about outcomes under any circumstances. Its role is professional initial intake: understanding the caller’s situation in their own words, collecting their details, assessing urgency against your firm’s criteria, and booking a consultation with an appropriate fee earner. If a caller pushes for advice — ‘do I have a case?’, ‘what should I do tonight?’ — the AI explains that a lawyer will advise them, then moves straight to booking the earliest suitable consultation, escalating immediately if the matter meets your urgency rules. Everything it can say comes from knowledge your firm approves during onboarding. The result: callers feel heard within 90 seconds, and every word of actual legal advice still comes from your lawyers.

Which practice management systems does Sevenfold integrate with?

Sevenfold connects with LEAP, Actionstep, Smokeball, Clio, and most major Australian and international legal practice management systems. Matter information and appointments sync automatically — no double-entry required.

Can Sevenfold handle after-hours urgent matter calls?

Yes — after-hours urgency handling is one of the main reasons firms adopt Sevenfold. During onboarding you define what urgent means for your practice: urgent injunctions, custody emergencies, criminal matters, or anything else that can’t wait for morning. When a caller’s situation matches those criteria, your AI Receptionist escalates directly to your nominated on-call lawyer at any hour — with the caller’s details and a summary of the situation already captured, so the lawyer returns the call informed rather than cold. Non-urgent after-hours callers are handled just as carefully: their enquiry is taken in full and a consultation is booked into the next available slot. Either way, every enquiry is acknowledged within 90 seconds. The only difference is whether your on-call lawyer’s phone rings now, or the consultation lands in tomorrow’s calendar.

How is the legal content quality maintained?

INKY produces draft content based on your briefing and practice area expertise. All legal content is flagged for review by an appropriate fee earner before publication — your lawyers have full editorial control. INKY handles the time-consuming drafting; your lawyers provide the legal accuracy sign-off.

Is this suitable for smaller firms or sole practitioners?

Particularly so. A sole practitioner or small firm has the most to gain — Sevenfold’s AI for law firms effectively provides a 24/7 receptionist, business development function, and content operation at a fraction of the cost of employing people to do the same. Most sole practitioners see an immediate improvement in new matter capture.

Why is Sevenfold a good fit for Australian legal businesses?

Australian law firms can’t answer the phone from court or client conferences — yet that first call decides which firm a new client retains. Sevenfold fits legal practice: new-matter intake handled carefully, consultations booked, existing clients updated, and urgent matters flagged to the right lawyer. Sevenfold also operates infrastructure across Australia, Singapore, Europe and the US — having infrastructure closer to your customers and team can help reduce network latency, which is particularly relevant for real-time AI phone conversations.

How can Sevenfold help a busy legal business in Australia?

Sevenfold handles new client intake, books consultations, answers routine matter-status questions within your rules, and flags urgent calls — while your lawyers are in court or with clients. It’s configured around your practice areas, terminology and intake process.

Your AI Team