AI Agents for Plumbers

You define what counts as an emergency — burst pipes, gas leaks, sewer overflows, no hot water for a family. When a call matches your criteria, escalation happens in real time. Your AI Receptionist stays calm on the line, gives the caller immediate safety guidance — shutting off the water at the meter, keeping clear of a suspected gas leak — and captures the address, the fault, and access details. In the same moment, you get a priority SMS with the full picture, so you can call back in minutes or head straight there. Because Sevenfold answers 24/7 and takes unlimited simultaneous calls, a 2am burst pipe gets the same response as a 2pm one — and a second emergency ringing in while the first is being handled still gets answered. Routine calls, like a dripping tap, never interrupt you; they’re booked quietly into your schedule instead.

When a quote goes out, a follow-up sequence starts automatically. Say you quote a bathroom repipe on Monday. On day 2, the customer gets a friendly check-in confirming they received it and offering to answer questions. On day 5, a second message adds something useful — how the work is staged, or recent similar jobs nearby. On day 10, a final nudge asks if they’d like to lock in a start date. Each message references the specific job quoted — a hot water replacement reads differently from a full repipe — and is written in your business’s voice. A customer reply routes straight to you, and you can pause any sequence at any time. Businesses using this kind of follow-up convert around 60% more quotes, largely because most competitors never chase at all. Work you’ve already quoted is the cheapest work you’ll ever win.

It communicates whatever you’re comfortable with — your standard callout fee, fixed prices for common jobs like tap replacements, or an estimate range for bigger work with a site visit booked to confirm. You set the rules; it never quotes outside them.

Your AI Receptionist communicates in your business’s voice — calm, helpful, and practical, which matters when someone’s kitchen is flooding. Most customers simply experience a fast, professional response. Many plumbers introduce it as their office team.

Especially for sole traders — you’re the one on the tools with no one covering the phone. If Sevenfold captures one or two jobs a week you would have missed, it pays for itself many times over. The quote follow-up and review automation alone typically generate several extra jobs every month.

For Australian plumbers, the phone rings hardest when you can least answer it — mid-job under a house with a burst pipe or a blocked drain. Sevenfold is built around plumbing workflows: emergencies like burst pipes and gas leaks triaged instantly, routine jobs booked into your run, and quotes followed up while you work. Sevenfold also operates infrastructure across Australia, Singapore, Europe and the US — having infrastructure closer to your customers and team can help reduce network latency, which is particularly relevant for real-time AI phone conversations.

Sevenfold handles emergency call-outs, quote requests, job bookings and customer follow-ups — while you’re on the tools. Hot water system replacements get quoted and chased, blocked-drain emergencies get flagged straight to you, and everything is configured around your own processes and trading hours.