AI for Property Managers
Sevenfold AI employees triage maintenance requests, handle tenant enquiries, follow up rental applications, and keep landlords informed — so your property managers can focus on growing the rent roll.
80%
of tenant enquiries are routine
48 hrs
max maintenance response time
10+
hours saved per PM per week
5 days
from sign-up to fully live
The fix is here
You're great at property management. Agentic AI makes sure every maintenance request, tenant query, and landlord update is handled without adding to your team's load.
Maintenance requests triaged and acknowledged within minutes
No more maintenance requests that sit in an inbox unacknowledged for two days while a tenant’s frustration builds. Every maintenance request is captured, categorised by urgency, acknowledged to the tenant, and logged with the relevant tradesperson pathway — all before your property manager sees it in the morning.
Tenant enquiries answered 24/7
No more tenants feeling ignored because they called at 6pm about a routine query. Rent payment questions, lease renewal timelines, inspection notice clarifications, and bond questions are answered immediately — reducing after-hours escalation and improving tenant satisfaction without after-hours staffing.
Rental applications followed up consistently
No more prospective tenants going quiet because no one followed up after their application was submitted. Every applicant receives a status update, outstanding document requests, and a clear timeline — keeping quality tenants in your pipeline and reducing vacancy periods.
Landlords proactively updated without PM time
No more landlords who call twice a week to ask what’s happening with their property. Automated landlord updates cover inspection outcomes, maintenance status, rent payment records, and lease renewal timelines — keeping landlords informed and confident without consuming your property managers’ time.
…and that’s before we get to everything your AI employees can do…
Your AI Property Management Team
Five AI employees built for property managers.
Each one briefed on your portfolio, maintenance processes, landlord communication standards, and agency style — live and handling tenant and landlord communication within days.
Getting Started
From sign-up to handling tenant enquiries and maintenance requests in 5 days.
No technical knowledge required. Your onboarding manager handles every integration and briefing — you just answer questions about your portfolio, maintenance processes, and communication standards.
1
Brief your AI team
Share your maintenance triage process, landlord communication standards, tenant communication guidelines, and portfolio structure. Done in a guided session with your onboarding manager.
~2–3 hours2
Connect your tools
Link your property management software, calendar, email, and social accounts. Your onboarding manager handles every integration.
~1 business day3
Set your maintenance and landlord update rules
Define urgency categories for maintenance requests and set your landlord update schedule. Your communication runs itself from here.
30 minutes4
Go live
Your AI team starts handling tenant enquiries, triaging maintenance, and sending landlord updates immediately. Monitor everything from your dashboard.
Ongoing support includedWhy Choose Sevenfold
Why property managers choose Sevenfold over hiring another admin.
Triages every maintenance request within minutes — so landlords don’t receive damage bills from slow response
Maintenance response time directly affects your landlords’ repair costs and your tenants’ satisfaction. Sevenfold captures every maintenance request, classifies urgency, and initiates the appropriate response pathway immediately — so nothing sits unacknowledged in an inbox.
Answers routine tenant enquiries 24/7 — so your PMs focus on property management, not FAQs
80% of tenant calls are routine questions that don’t need a PM’s expertise. Sevenfold answers them immediately — at 6pm on a weekday or 10am on a Saturday — so your team’s attention is on the 20% that actually requires their professional judgement.
Keeps landlords informed without PM time — so they feel valued and stay with your agency
Landlords leave agencies when they feel uninformed. Sevenfold sends proactive updates after inspections, maintenance events, and lease renewals — keeping landlords in the loop without your PMs writing individual emails.
Grows your rent roll by following up every appraisal enquiry and investor lead
Every missed appraisal enquiry is a property that joined your competitor’s rent roll. Sevenfold responds to every new landlord enquiry within minutes and follows up appraisal conversations until they convert — building your portfolio without cold calling.
Integrations
Connects to your property management tools — no IT team required.
Sevenfold connects to your property management software, calendar, email, and social accounts — no IT team required. Your onboarding manager handles every integration, typically within one business day.
Questions and Answers
Everything you need to know.
Does Sevenfold integrate with Property Me, Console Cloud, or REST Professional?+
Sevenfold works alongside your existing property management software. Your AI team is briefed on your portfolio structure, maintenance processes, and communication standards — and connects to your calendar and communication channels. Integration compatibility for your specific platform is confirmed during onboarding.
How does maintenance request triage work?+
During briefing, you define your urgency categories — for example, burst pipes and no hot water as emergency, appliance faults as urgent, and cosmetic issues as routine. Every maintenance request is captured with full details, categorised automatically, and acknowledged to the tenant. Emergencies trigger immediate notification to your on-call contact; routine requests are logged in your system for morning review.
Can Sevenfold handle after-hours tenant calls without involving the PM on call?+
Yes. Your AI Receptionist handles after-hours calls according to your escalation rules. Routine enquiries are answered and logged. Maintenance requests are triaged — emergencies trigger your on-call notification pathway, while non-urgent requests are captured for next-day follow-up. Your PM on call is only contacted for genuine emergencies.
How does landlord communication work?+
Your Executive Assistant sends automated landlord updates based on triggers you define — inspection completion, maintenance status change, rent arrears threshold, and lease renewal milestone. You control the content and timing of each update. Landlords receive timely, professional communication without your PMs writing individual emails.
Can Sevenfold follow up rental applications and document requests?+
Yes. Your Executive Assistant sends application status updates, outstanding document requests, and decision notifications to applicants throughout the application process. You define the follow-up intervals and the content template, and the sequences run automatically.
How long does setup take?+
Most agencies are fully live within 3–5 business days. Your onboarding manager handles all integrations and works through your briefing step by step — covering your portfolio structure, maintenance triage rules, landlord communication standards, and agency style. No technical knowledge required.
Ready to stop losing landlords to agencies that communicate better?
See exactly how Sevenfold would work for your property management business — 30 minutes, no commitment, no pressure.
Book My Free DemoYour AI Team
