AI Agents for E-commerce

Your AI Lead Generator watches cart abandonment events from your store platform and starts a recovery sequence the moment a shopper leaves without paying. You set the timing and the channels — email, SMS, or both. A typical sequence sends a warm reminder within the first hour, a follow-up the next day, and a final message around the 72-hour mark. Every message references the exact products left in the cart and is written in your brand voice, so it reads like a note from your team rather than a template. Shoppers who reply with a question — about shipping, sizing, or stock — get an answer straight away, 24/7, because hesitation is usually what stalled the sale in the first place. Stores running these sequences typically recover 25–30% of abandoned carts. You can review every sequence, adjust the timing, or pause it from your dashboard at any time.

Yes — peak trading is where the difference shows most. Whether you receive 10 support queries a day or 10,000 during a Black Friday sale, every one is answered with the same speed and the same quality. Sevenfold handles unlimited simultaneous conversations, so a spike never creates a queue: the thousandth customer waits no longer than the first. Around 90% of queries — shipping times, order status, returns, product questions — are resolved without any human involvement, and the rest are escalated to your team in real time with full context attached. Your AI team also works in 100+ languages, which matters when a sale brings in shoppers from new markets and time zones. There’s no surge staffing to arrange and no overtime bill afterwards. Your team spends launch week on fulfilment and the genuinely tricky cases, not on answering the same tracking question four hundred times.

Your AI Social Media Manager creates platform-specific content across Instagram and Facebook — product showcases, launch announcements, and customer story reposts. You can review everything before it goes live or set it to publish automatically on your preferred schedule.

All customer data is encrypted end-to-end and handled in full compliance with GDPR, the Privacy Act, and applicable consumer protection regulations. Sevenfold never uses customer data for AI model training and provides full data deletion on request.

Most stores see the first change within days, because response times improve the moment your AI team goes live — and going live takes 3 days on average. Support queries that used to wait overnight are answered within seconds, around the clock, which shows up quickly in review scores and repeat-purchase behaviour. Abandoned cart recovery results typically appear in the first 14 days: sequences begin running immediately, and recovered orders are visible in your dashboard as they happen. Content and campaign improvements build more gradually, compounding over the first 30–60 days as your AI team learns your brand, your audience, and what converts. Because everything is tracked — messages sent, carts recovered, queries resolved, escalations raised — you’re never guessing at the return. You can see exactly which sequences are producing revenue and adjust them, and there’s no lock-in contract while you evaluate the results.