AI Agents for
Restaurant & Hospitality

Yes — and function enquiries are treated as the high-value leads they are, not messages for later. When someone calls or writes about a group booking, your AI Receptionist captures everything your events manager needs: group size, date, occasion, budget range, and dietary requirements. Enquiries that fit your standard packages can be booked directly under rules you set. Everything else is routed to your events manager as a complete brief, ready to close. Because Sevenfold answers 24/7 and takes unlimited simultaneous calls, the enquiry that arrives mid-service or at 9pm gets the same response as one that arrives on a quiet Tuesday morning. Picture an office manager ringing during Friday service about a 40-person end-of-year dinner — instead of ringing out, the call is answered, the details are captured, and the brief is waiting for your events manager before close. Follow-up then runs until the date is confirmed or declined.

A no-show hurts twice: the table sits empty, and the kitchen has already prepped for it. Sevenfold attacks the problem before service starts. Your AI Receptionist sends personalised reminders at intervals you define — typically 48 hours and again 4 hours before the reservation — and each one asks the guest to confirm or reschedule with one tap. That small ask is what does the work: venues using response-based reminders see up to 50% fewer no-shows, because guests who can’t make it say so while there’s still time to act. When a cancellation comes in, the slot is offered to your waitlist automatically and the replacement is confirmed by message. Say three Saturday tables haven’t confirmed by Friday afternoon — two confirm on the reminder, one reschedules, and the freed table goes to the next group on your list. Your team makes no calls, and service starts with a full book.

The kind that fills tables — created without stealing a minute from service. Your AI Social Media Manager plans and schedules content around what’s actually happening in your venue: daily specials, new dish launches, seasonal menu reveals, events and promotions, and behind-the-scenes moments. You provide the photos; Sevenfold writes the captions in your venue’s voice, formats each post for the platform it’s going to, and keeps the schedule running whether service was quiet or chaotic. Consistency is the point — venues that post regularly see up to 3× more social engagement than venues that go quiet for weeks, because the feed keeps working between visits. Say a new brunch menu starts next weekend: teaser posts go out through the week, the launch is announced on the day, and individual dishes get their own spotlights afterwards. Your chef takes the photos once; the campaign runs itself.

Your AI Receptionist communicates in your venue’s voice — warm, welcoming, and helpful. Most guests simply experience a fast, professional response. Many hospitality businesses introduce it as their online reservations team, and guests respond positively to the speed and consistency.

Most restaurants and hospitality venues are fully live within 3–5 business days. Your onboarding manager handles the integration setup and AI team briefing — no technical knowledge required from your floor or kitchen team.