Healthcare

100%

of enquiries answered

40%

fewer no-shows

12+

hours saved per week

5 days

from sign-up to fully live

The fix is here

You're great at patient care. Agentic AI makes sure nothing slips when you're flat out.

Patient enquiries answered 24/7

No more patients reaching voicemail during consultations and calling your competitor instead. Every call and online enquiry answered within 90 seconds — including after hours and weekends.

Appointments booked automatically

No more phone tag to fill your schedule. Patients book, reschedule, and confirm appointments online — your calendar fills without your receptionist making a single outbound call.

No-shows reduced with reminders

No more empty appointment slots draining your revenue. Every patient receives automated reminders with a confirm or reschedule option — dramatically cutting no-show rates without lifting a finger.

Patient recall on autopilot

No more patients falling through the cracks between visits. Automated recall sequences bring patients back for check-ups and preventive care at exactly the right intervals.

…and that’s before we get to everything your AI employees can do…

Your AI Healthcare Practice Team

Six AI employees built for healthcare providers.

Each one briefed on your practice, your services, your appointment types, and the way you communicate with patients — live and handling enquiries within days.

AI Receptionist

Receptionist

What I can do:

Patient enquiries answered after hours
Appointments booked without phone tag
Fee and service questions answered
New patient registrations captured
Urgent matters escalated immediately

View full profile →

AI Live Chat Expert

Live Chat Expert

What I can do:

New patients converted to appointments
Service and practitioner questions answered
Bulk billing queries handled upfront
Patients qualified without staff involvement
Website visitors booked before leaving
Referral enquiries captured and actioned

View full profile →

AI Lead Generator

MAX

What I can do:

Lapsed patients recalled automatically
Overdue check-ups prompted on time
Patients reactivated before switching
Appointment book filled automatically

View full profile →

AI Social Media Manager

SASHA

What I can do:

Health tips posted consistently
Seasonal health campaigns run
Practitioner profiles promoted online
Google Business profile kept current
Patient education content created
Service spotlights published monthly
Local health events promoted

View full profile →

AI Copywriter

CLEO

What I can do:

Recall messages written and sent
Post-visit follow-ups drafted automatically
Patient newsletters produced monthly
Personalised appointment reminders written
Health content for your audience

View full profile →

AI Executive Assistant

Executive Assistant

What I can do:

Referral coordination without clinical staff
Provider correspondence managed and tracked
Patient correspondence sent on schedule
Admin backlog cleared without headcount
Appointments prepped with patient notes
Internal follow-ups managed consistently

View full profile →

Getting Started

From sign-up to handling patient enquiries in 5 days.

No technical knowledge required. Your onboarding manager handles every integration and briefing — you just answer questions about your practice.

Brief your AI team

Share your services, practitioners, appointment types, and communication style. Done in a guided session with your onboarding manager.

~2–3 hours

Connect your tools

Link your practice management system, calendar, email, and phone. Your onboarding manager handles every integration.

~1 business day

Set your recall rules

Define recall intervals for each service type and appointment follow-up sequences. Your patient communication runs itself from here.

30 minutes

Go live

Your AI team starts handling patient enquiries and scheduling appointments immediately. Monitor everything from your dashboard.

Ongoing support included

Why Choose Sevenfold

Why practices choose Sevenfold over hiring another receptionist.

Answers every patient enquiry — even during consultations, after hours, and on weekends

Patients who can’t reach your practice call the next one on the list. Sevenfold answers every call and message 24/7, so you never lose a new patient simply because reception was busy.

Reduces no-shows by up to 40% with automated reminders that require a response

Sevenfold sends reminder messages 48 and 24 hours before each appointment and requires patients to confirm or reschedule — dramatically cutting no-shows without your team lifting a finger.

Fills your appointment book automatically from your recall and waitlist

Empty slots and overdue recall lists cost practices thousands per month. Sevenfold works your recall list and waitlist automatically, keeping your practitioners fully booked without manual effort.

Saves 12+ hours a week at a fraction of the cost of an additional receptionist

A full-time receptionist costs $55K+ per year. Sevenfold handles the same routine communication tasks at a fraction of the cost — without sick days, holidays, or turnover.

Book My Free Demo

Integrations

Connects to your practice tools — no IT team required.

Sevenfold connects to your practice management system, calendar, phone, email, and social accounts — no IT team required. Your onboarding manager handles every integration, typically within one business day.

What Practices Say

Healthcare practices that made the switch.

★★★★★

Our reception team was overwhelmed and patients were hitting voicemail constantly. Since Sevenfold, every call is answered within seconds, our no-show rate has dropped by 38%, and we’ve recovered thousands in revenue from patients we’d lost to recall fatigue. The recall automation alone has been worth every cent.

Dr. Sarah M.

Principal GP · Family Medical Centre, Queensland

★★★★★

We had over 300 patients overdue for recall and no way to contact them all. MAX worked through the entire list in a week and filled our books for the following month. I couldn’t believe how many patients came back — they just needed someone to reach out. The system paid for itself in the first fortnight.

James T.

Practice Manager · Allied Health Group, Victoria

★★★★★

After-hours enquiries were a constant problem. New patients would call, get voicemail, and book elsewhere. Now our AI Receptionist handles every after-hours call and books them directly. We’ve grown our new patient numbers by 25% without any additional marketing spend.

Dr. Angela R.

Director · Specialist Clinic, New South Wales

Questions and Answers

Everything you need to know.

Does Sevenfold integrate with Best Practice, Medical Director, or Cliniko?+

Sevenfold works alongside your existing practice management software. Your AI team is briefed on your appointment types, practitioners, and communication preferences — and connects to your calendar and communication channels. Direct integrations with major PMS platforms are available; your onboarding manager will confirm compatibility for your specific system.

Is patient data handled securely and in compliance with Australian privacy law?+

Yes. Sevenfold is designed with healthcare privacy requirements in mind and handles patient information in accordance with the Australian Privacy Act and relevant health information guidelines. Your onboarding manager will walk you through our data handling approach and compliance documentation.

Can Sevenfold handle bulk billing and fee questions from patients?+

Yes. Your AI Live Chat Expert and Receptionist are briefed on your billing approach — including which services are bulk billed, your private fee schedule, and your health fund arrangements. They handle these questions accurately and consistently without burdening your clinical staff.

Will patients know they're talking to an AI?+

Your AI employees communicate in your practice’s voice — warm, professional, and patient-focused. Many practices introduce their AI team as their virtual patient coordinator. You choose your disclosure approach; most patients respond positively to fast, helpful responses regardless of how they’re delivered.

How does the recall system work?+

You define the recall interval for each service type — annual check-ups, 6-monthly appointments, follow-up consultations, and so on. MAX automatically contacts patients when they’re due, sends a follow-up if they don’t respond, and continues the sequence until they book or opt out. You see full reporting on recall performance from your dashboard.

How long does setup take?+

Most practices are fully live within 3–5 business days. Your onboarding manager handles all integrations and works through your briefing step by step — covering your services, practitioners, appointment types, and communication style. No technical knowledge required.