Restaurant & Hospitality

100%

of reservation calls answered

50%

fewer no-shows

3×

more social engagement

5 days

from sign-up to fully live

The fix is here

You're great at hospitality. Agentic AI makes sure nothing slips when you're flat out.

Reservations answered 24/7

No more party of eight calling Friday night and booking down the road because your floor team can’t stop mid-service to answer. Every reservation call answered and booked — even during full house.

No-shows dramatically reduced

No more empty tables on your most profitable nights costing revenue you can never recover. Automated reminders go out 48 hours and 4 hours before every reservation — with a simple confirm or reschedule option.

Function enquiries followed up

No more group bookings and private dining requests going quiet after the initial enquiry. Every function enquiry gets a prompt, professional response and structured follow-up until it converts.

Social content on autopilot

No more beautiful food sitting unposted after a full service day. Your daily specials, seasonal menus, and events are showcased across Instagram and Facebook consistently — without your team touching a phone.

…and that’s before we get to everything your AI employees can do…

Your AI Hospitality Team

Four AI employees built for restaurants and hospitality venues.

Each one briefed on your menu, your reservation process, your event packages, and your brand — handling front-of-house communications so your team focuses on the guest experience.

AI Receptionist

Receptionist

What I can do:

Reservation calls answered during service
Tables booked into your system
Function enquiries captured and followed
Cancellations filled from waitlist
Large group enquiries handled professionally
Special occasions noted on booking
Dietary requirements collected upfront

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AI Live Chat Expert

Live Chat Expert

What I can do:

Website enquiries converted to reservations
Menu and allergen questions answered
Special occasion details noted
Group bookings qualified and followed
Social DMs converted to bookings

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AI Social Media Manager

SASHA

What I can do:

Daily specials posted consistently
Events and promotions promoted ahead
Behind-the-scenes kitchen content created
Food captions written in your voice
New menu items showcased online
Venue atmosphere content posted regularly

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AI Copywriter

CLEO

What I can do:

Seasonal menu descriptions written
Function packages written to convert
Guest newsletter sent monthly
Event invitations written on time

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Getting Started

From sign-up to full covers in 3–5 days.

No technical setup from your kitchen or floor team. Your onboarding manager handles every integration and briefing — you just answer questions about your venue.

Brief your AI team

Share your menus, opening hours, reservation rules, function packages, and the personality of your venue. Done in a guided session with your onboarding manager.

~1–2 hours

Connect your tools

Link OpenTable, SevenRooms, or your booking platform. Connect your phone number, social accounts, and website. Your onboarding manager handles every integration.

~Same day

Set your confirmation preferences

Choose how far in advance reminders go out, how waitlist backfill works, and when function enquiries escalate to your manager.

30 minutes

Go live

Your AI team starts handling bookings, messages, and social content immediately. Monitor everything from your dashboard and update as menus or hours change.

Ongoing support included

Why Choose Sevenfold

Why hospitality venues choose Sevenfold to run a full house every night.

Takes reservations when your team is at its busiest

The dinner rush and the incoming booking call happen at exactly the same moment. Sevenfold answers every reservation call even on a fully slammed Friday night — so you never lose a booking to an unanswered phone.

Never lets a no-show leave a table empty

Automated reminders go out at 48 hours and 4 hours before every reservation. Cancellations are detected and your waitlist is contacted immediately — ensuring your most profitable nights stay full.

Keeps your social feed as appealing as your menu

Beautiful food deserves a beautiful social presence. Sevenfold creates and schedules your Instagram and Facebook content consistently — dish spotlights, events, seasonal launches — without a single minute from your floor team.

Handles every guest message in your venue’s voice

Allergen questions, group booking enquiries, Google review responses — Sevenfold handles them all professionally and in character. Every guest interaction reflects the warmth and quality of your venue.

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Integrations

Connects to your venue’s tools — live within days.

Sevenfold connects to your reservation system, phone, email, social accounts, and guest database — no IT team required. Your onboarding manager handles every integration, typically within one business day.

What Venues Say

Restaurants and hospitality venues that made the switch.

★★★★★

We used to miss 10–15 booking calls every Friday and Saturday because we couldn’t leave the floor to answer the phone. Since Sevenfold, everything is captured. Our Saturday nights are consistently full, our no-show rate has dropped by half, and I’ve genuinely stopped worrying about bookings during service. That peace of mind is worth every cent.

Marco B.

Owner · Italian Restaurant, Melbourne (70 covers)

★★★★★

Managing bookings, social media, and guest messages across three venues was a constant headache. Sevenfold handles it all simultaneously — every venue gets the same quality of response and content, and my team can focus on service. Our Instagram engagement has tripled and we barely touch it anymore.

Jessica L.

Operations Manager · Restaurant Group, Sydney (3 locations)

★★★★★

CLEO writes all our seasonal menu copy now. I used to spend hours crafting descriptions for every dish — now I give CLEO the flavour profile and key ingredients and it comes back with beautiful, evocative copy that makes the food sound exactly the way it tastes. Our online reviews mention the menu descriptions almost as much as the food itself.

Daniel C.

Chef-Owner · Fine Dining Restaurant, Brisbane

Questions and Answers

Everything you need to know.

Which reservation systems does Sevenfold integrate with?+

Sevenfold connects with OpenTable, SevenRooms, ResDiary, Now Book It, TableAgent, and most other restaurant and venue reservation platforms. Bookings sync in real time — when your AI Receptionist takes a booking, it appears immediately in your system.

Can Sevenfold handle function and private dining enquiries?+

Yes. Your AI Receptionist captures all function enquiries — group size, date, occasion, budget, and dietary requirements — and either books them directly for standard packages or routes them to your events manager with full details for follow-up. No enquiry goes without a prompt, professional response.

How does the no-show prevention work?+

Your AI Receptionist sends automated, personalised reminders at intervals you define — typically 48 hours and 4 hours before the reservation. Guests can confirm or reschedule with one tap. Cancellations are detected immediately and the slot is offered to your waitlist automatically.

What kind of social content does Sevenfold create for restaurants?+

Your AI Social Media Manager creates food and venue content tailored to your restaurant’s style — daily specials, new dish launches, seasonal menu reveals, events and promotions, and behind-the-scenes content. You provide the photos; Sevenfold provides the captions, scheduling, and platform-specific formatting.

Will guests know they're communicating with an AI?+

Your AI Receptionist communicates in your venue’s voice — warm, welcoming, and helpful. Most guests simply experience a fast, professional response. Many hospitality businesses introduce it as their online reservations team, and guests respond positively to the speed and consistency.

How quickly can we get set up?+

Most restaurants and hospitality venues are fully live within 3–5 business days. Your onboarding manager handles the integration setup and AI team briefing — no technical knowledge required from your floor or kitchen team.