AI Engine
Deepgram AI Agent
Deepgram is the speech-to-text engine inside Sevenfold — the ears of your AI receptionist. When a customer calls, Deepgram turns their words into text in real time so your AI employee can understand, answer and act while they’re still on the line. You never set it up; it’s simply how Sevenfold hears.
Under the hood
How Sevenfold puts Deepgram to work for your business
A phone-answering AI is only as good as its hearing. Sevenfold uses Deepgram — one of the best speech-to-text engines in the world — to convert every caller’s words into text as they speak, feeding the reasoning models that decide what to say and do. It’s the first link in the voice pipeline, and you never have to think about it.
Ears on every call
From the moment Desky picks up, Deepgram is transcribing the caller live — every question, name and detail captured as it’s spoken.
Fast enough to feel natural
Deepgram transcribes in real time, so your AI receptionist responds in the rhythm of a normal conversation — not the long robotic pause callers hang up on.
Built for real-world calls
Callers ring from utes, worksites and school pickups. Deepgram is engineered for real phone audio — accents, background noise and all.
Calls you can read later
Because every call is transcribed, conversations become records — summaries and details your AI employees carry into follow-ups, bookings and tickets.
One link in a full pipeline
Deepgram hears, frontier models think, ElevenLabs speaks. Sevenfold runs the whole chain in real time on every call — each engine doing what it does best.
Zero setup, zero tuning
No API keys, no audio settings, no transcription config. Sevenfold wires it, tunes it and maintains it — hearing is just included.
The payoff
Why Deepgram inside Sevenfold beats Deepgram alone
Deepgram sells world-class transcription to developers. Sevenfold turns it into something a small business can actually use: a phone that answers itself.
A voice pipeline, not an API
On its own, Deepgram gives you text from audio — then it’s on you to build everything else. Sevenfold delivers the finished product: a receptionist that hears, thinks and speaks.
No developer required
Streaming audio, managing keys, handling latency — that’s an engineering project. Here it’s simply how your business phone works from day one.
Hearing that turns into action
Transcription alone is a record. Inside Sevenfold, what a caller says becomes a booking made, a ticket filed or a follow-up scheduled — while they’re still on the line.
Simple small-business pricing
No per-minute transcription bills to reconcile. Speech-to-text is part of your AI employee, covered by one plain price.
Sevenfold vs. other Deepgram AI tools
Chat tools type; most AI assistants never touch a phone line. Sevenfold’s Deepgram-powered ears are why it can hold a real phone conversation — and why the rows below look the way they do.
| Sevenfold | Sintra | Marblism | ChatGPT | Claude | |
|---|---|---|---|---|---|
| Answers your business phone 24/7 | |||||
| Makes outbound sales and follow-up calls | |||||
| Routes every task across multiple frontier models automatically | |||||
| Built specifically for small businesses | |||||
| Works in the background without being prompted |
Verified in August 2026 against each provider’s public website, help centre, pricing pages and independent 2026 reviews. Products evolve — if anything here is out of date, tell us and we’ll re-verify and update this page.
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