Integration
Shopify AI Agent
Every missed call to a Shopify store is a sale walking to a competitor. Connect your store and Desky, Sevenfold’s AI receptionist, answers those calls — looking up products, checking stock and placing the order into Shopify while the customer is still on the line.
Why connect it
Make Shopify work harder with an AI agent
Your Shopify store sells around the clock — but the phone still rings, and callers who can’t get an answer rarely ring back. With Shopify connected, Desky picks up every call, answers product and stock questions from your live catalogue, and turns the conversation into a real order in your store, paid through your own secure checkout. Sevenfold is also a proper Shopify App Store app, so install and billing happen the way everything else in your store does.
Phone orders, answered every time
Desky picks up day and night, talks customers through what they want, and never puts anyone on hold.
Orders land in Shopify, not a notepad
What the caller orders is placed into your store as a draft order — visible in your admin alongside every other sale, ready to fulfil.
Live product and stock answers
‘Do you have the blue one in a medium?’ gets answered from your actual catalogue and inventory, not a guess.
Paid through your own checkout
Customers pay via a secure link into your store’s checkout. No card numbers read out over the phone, ever.
A real Shopify App Store app
Sevenfold installs from the Shopify App Store with billing built in — one subscription, managed where you manage everything else.
Blog posts published to your store
Inky, the AI content writer, researches and publishes SEO-scored articles straight to your Shopify blog — traffic work you never got around to, done.
The payoff
Benefits of using AI for Shopify
What a Shopify store gains in the first week with Desky on the phones.
Sales the voicemail was losing
Calls that used to ring out or hit a message bank become draft orders in your admin — revenue you were already earning the hard way.
The phone stops running your day
Stock questions, sizing questions, ‘has it shipped yet’ — handled without pulling you off packing, marketing or the school run.
One store, one source of truth
Phone sales flow into the same Shopify admin, reports and fulfilment queue as web sales. No side-channel orders to reconcile.
Content marketing that actually ships
With Inky publishing to your store blog, the SEO articles you kept meaning to write start appearing on their own.
Sevenfold vs. other Shopify AI tools
Other AI tools can connect to a Shopify store and talk about your products. None of them answer your phone and turn the call into an order in your admin — that’s the job Sevenfold was built for.
| Sevenfold | Sintra | Marblism | ChatGPT | Claude | |
|---|---|---|---|---|---|
| Takes phone orders straight into your Shopify store | |||||
| Connects Shopify without third-party plugins | |||||
| Answers your business phone 24/7 | |||||
| Makes outbound sales and follow-up calls | |||||
| Built specifically for small businesses |
Verified in August 2026 against each provider’s public website, help centre, pricing pages and independent 2026 reviews. Products evolve — if anything here is out of date, tell us and we’ll re-verify and update this page.
Looking for AI for other e-commerce tools?
Sevenfold AI integrates with all of these well-known e-commerce tools.
FAQs