Inbound Call Answering
Answers calls with a warm, personalised greeting that matches your brand — any time of day or night.
Meet DESKY -
Your AI Receptionist
Your AI Receptionist answers with a warm tone - books appointments, sorts out enquiries, and transfers calls.
Sound Familiar?
Every missed call is
business walking out the door.
Calls go unanswered
Bookings get missed
Repetitive calls tie up staff
After-hours messages pile up
Meet DESKY
AI Receptionist handles it all.
From the first hello to the booked appointment, DESKY keeps your phone moving — answering questions, taking bookings, transferring calls and capturing messages when your team can’t get to them.
Answers questions about your services, pricing and hours
Callers get real answers from your own business information — not “press 1 for opening hours”.
Books appointments and takes orders
Live availability, real bookings, reschedules and cancellations — while the caller is on the line.
Transfers calls to the right person when needed
Warm or cold transfer to the teammate who should take it — with context, not a blind ring.
Takes detailed messages and sends instant notifications
Every missed detail captured and delivered the moment the call ends.
- 6
- Booking diaries
- 1 Call
- Appointment booking
- 24/7
- Never on hold
- 7
- AI employees in every plan
Full Capabilities
A front desk that never closes.
The full toolkit — every job your Receptionist handles, from the first ring to the follow-up.
Live Appointment Booking
Checks live availability in your booking diary, offers time slots and confirms the booking — during the call.
Smart Call Transfers
Routes callers to the right person or department — gathering key context first so your team is fully briefed before they pick up.
FAQ & Query Handling
Answers questions about your services, pricing, opening hours, location, and policies — trained specifically on your business information.
Accurate Message Taking
Takes detailed messages and emails them straight to you or your team — nothing gets lost.
No-Show Prevention
Sends WhatsApp or email reminders 24 or 2 hours before appointments in the built-in diary, once you switch them on. Guests reply to change.
Call Logging & Analytics
Every call is logged with a full summary, caller details, outcome, and sentiment — giving you complete visibility into your front desk.
WhatsApp Messages
Answers WhatsApp messages as well as calls — and can take bookings in either.
Your Rules for Urgent Calls
Write your own rule for urgent calls in plain words, like when to put a caller through to your team, and DESKY uses it on every call.
Integrations
Your AI receptionist connects with the tools you already use.
Bring AI efficiency to your everyday workflows.
Book appointments
Take phone orders
Odoo
How It Works
Live in under 24 hours
Faster than training a new hire — and ready to work from day one.
Step 1 of 4
Feed the AI Brain
Share your business name, services and website. Your AI learns your business inside out — and every AI employee you hire shares the same knowledge, so you only do this once.
~10 minutesStep 2 of 4
Set Call Rules
Pick your phone number, set human-transfer rules, choose the voice and greeting and add any instructions your Receptionist should always remember.
~5 minutesStep 3 of 4
Connect Calendar & Catalogue
Link your booking system and your store. Availability, prices and stock stay live — so callers can book an appointment or place an order in one call.
~5 minutesStep 4 of 4
All Set. You’re in Control.
Every call is logged with a transcript, summary and caller mood. Appointments book themselves, orders flow into your store, messages get forwarded — nothing slips through the cracks.
You're live!Real Call Scenarios
Hear how your Receptionist actually handles calls.
From a simple booking to an urgent escalation — every call is handled calmly, correctly, and professionally.
Appointment Booking
“I’d like to book an appointment for next week.”
Checks live availability, offers options, confirms the booking, and books it in your diary — all within the same call.
→ Booked & confirmed on the call
After-Hours Call
“Is anyone available? I called yesterday but got voicemail.”
Even at midnight or on a public holiday, your Receptionist answers immediately, handles the enquiry, or takes a detailed message.
→ Answered day or night, public holidays too
FAQ Handling
“What are your opening hours and where are you located?”
Answers instantly with accurate, up-to-date information — no hold music, no transfers, no “let me check that for you.”
→ Answered from your own business details
Call Transfer
“I need to speak to someone about my invoice.”
Gathers the caller’s details and reason, then transfers them to the right team member — with a full context handover.
→ Warm transfer with a quick intro
No-Show Prevention
Automatic reminder sent 24 hours before appointment.
Sends a WhatsApp or email reminder once you switch reminders on. Guests reply to the message to move their booking.
→ Guests reminded the day before
Urgent Escalation
“This is urgent — I need to speak to someone now.”
Follows your rule for urgent calls and puts the caller through to your team while you’re open — or takes a message when you’re closed.
→ Put through to the right person
Why Sevenfold
Not a phone tree. A real receptionist.
Sounds warm and human
Natural, flowing conversation — not stiff scripts or robotic menus.
Knows your business deeply
Trained on your services, pricing, team and FAQs — answers accurately.
Works with your existing tools
Connects with your booking system, your online store and WhatsApp.
Gets smarter over time
Questions it can’t answer are logged, so you can add the answer once.
Who It's Built For
Every business that
answers the phone.
Your AI Receptionist adapts to the tone, terminology, and workflows of your industry — from day one.
What Users Say
Callers love it. Owners too.
We use Sevenfold to handle reception, take meeting notes and post to our social media accounts. Quite impressed already. We are soon to onboard other AI employees.
We were already using AI platforms, but Sevenfold’s ability to capture our business and product information has made it much more useful when AI is answering calls. I highly recommend it to other businesses.
I’ve only been using Sevenfold for a couple of weeks, but the experience has been very positive — especially the social media bot, which creates a detailed plan, and the blog writer, which beautifully handles internal linking. They save me a lot of time on SEM and SEO.
FAQ
Common questions.
Your Receptionist speaks naturally and conversationally — not like a robot or an IVR menu. Many callers genuinely don’t realise they’re speaking to an AI. You can configure how it introduces itself based on your preferences and local regulations.
Yes, if you use Cal.com, Calendly, Cliniko, Acuity or Square — or Sevenfold’s own booking diary. Your Receptionist checks live availability and books in real time, without any manual handoff.
Your Receptionist puts the call through to the right person on your team while you’re open — with a quick intro first, so the caller doesn’t start from scratch. When you’re closed, it takes a message and emails it.
No. You get a Sevenfold number, and you forward your existing business number to it through your phone provider, so callers keep dialling the number they know. No hardware changes needed.
Yes. Unlike a human receptionist or a traditional virtual receptionist service, your AI Receptionist answers several calls at once — 5 by default, and Sevenfold’s team can raise the limit if you need more.
Sevenfold’s Receptionist suits healthcare, legal, real estate, hospitality, home services, e-commerce, and more. It learns your industry’s terms from your own website and AI Brain.
Setup takes about ten to fifteen minutes, plus a test call — share your website, get a number, connect your booking diary if you use one, and go live.
Yes. DESKY, Sevenfold’s AI receptionist, is set up for the way Singapore businesses handle customer conversations — polished, efficient and warm. The AI employee is briefed on your services, terminology and operating hours, answers enquiries consistently on every call, and puts anything that needs a person through to the right team member with a quick intro while you’re open. With Sevenfold’s infrastructure available in Singapore, real-time phone conversations stay natural and responsive for local customers.
Sevenfold is built for businesses around the world, with infrastructure available across the US, Europe, Singapore and Australia. For Singapore businesses, having services closer to where your customers and team are can help reduce network latency — something that matters especially for real-time AI phone conversations, where even small delays can affect how natural a call feels. That local infrastructure is combined with your own business language, learned from your website and AI Brain, so DESKY fits the way your industry actually works.
Ready to never miss a call again?
Use Sevenfold to handle every call professionally — 24 hours a day, 7 days a week, without the overhead of a full-time hire.
Get Started Today →Your AI Team
