AI Receptionist for Dental Clinics

Meet DESKY

Your phones, covered — without hiring

DESKY is Sevenfold’s AI dental receptionist — answering every call to your clinic in a natural voice, handling check-up pricing questions, and booking appointments while your team looks after the customers in front of them. A new patient who reaches voicemail doesn’t wait for a callback — they book with the next clinic. And a new dental patient isn’t one appointment; it’s years of check-ups, hygiene visits, and treatment plans. Weigh that against a simple monthly plan on the pricing page, or model it with the savings calculator on our AI workforce page.

Every call answered, 24/7

Missed calls are missed patients. DESKY picks up in seconds, every time — even chair-side mid-procedure, after hours or on public holidays. A patient ringing about a cracked filling during your busiest morning hears a warm, unhurried voice and hangs up with an appointment, not a promise of a callback. Lunchtime — when patients finally have time to phone and your front desk doesn’t — stops being your biggest leak.

Answers in a natural, friendly voice — callers just have a conversation
Takes unlimited simultaneous calls, so the lunchtime rush never hits voicemail
Triages on your rules — dental emergencies like knocked-out teeth and severe pain reach you straight away
Transfers the calls you want to take and messages the rest, with urgency flagged
Speaks with patients in 100+ languages, around the clock

Appointments booked straight into your calendar

Callers don’t just get answered — they get booked. DESKY offers real slots while the patient is on the line, matches the visit type to the right length — a check-up and clean isn’t a crown prep — and confirms before hanging up. It syncs with Google Calendar and Microsoft Outlook, while Zapier or Make carry booking details into the rest of your practice stack.

Books, reschedules, and cancels appointments while the caller is still on the line
Syncs with Google Calendar and Microsoft Outlook
Connects to the rest of your practice tools through Zapier and Make
Sends confirmations and reminders by SMS and email
Captures name, number, symptoms, and insurance details on every call

Trained on your clinic

DESKY learns your clinic from about 20 minutes of your input — fee guide, practitioners, appointment types, and payment plans all load into your AI brain. Every caller asking what a check-up costs, whether you offer payment plans, or which dentist suits nervous patients gets your clinic’s answer, in your clinic’s tone. Anything outside what you’ve taught it is handed to your team, never improvised.

Answers the questions patients actually ask — check-up pricing, payment plans, and emergency availability
Knows your practitioners, appointment types, and hours
Follows your rules on pricing, availability, and escalation
Logs and summarises every call so you can review anything
Gets sharper as you refine answers over time

After-hours cover and recall that actually runs

Dental problems don’t keep office hours. After close, DESKY keeps converting enquiries into booked appointments — and a 10pm caller with severe pain or a knocked-out tooth is recognised as urgent and escalated to your team on your rules; DESKY never gives clinical advice. Alongside the phones, your Sevenfold AI team runs 6-monthly recall campaigns and appointment reminders at 48 and 24 hours.

Converts after-hours enquiries into booked appointments instead of morning voicemail
Escalates urgent dental problems to your on-call pathway — guidance comes from your team, never the AI
Runs 6-monthly hygiene recall campaigns automatically
Cuts no-shows with reminders 48 and 24 hours before each visit
Fills cancellations so chair time doesn’t sit empty

More ways Sevenfold can help

AI Social Media Manager for Dental Clinics

Posts planned, published, and growing your following.

AI Receptionist for Physiotherapists

Calls answered, sessions booked — 24/7.

AI Receptionist for Chiropractors

Calls answered, adjustments booked — 24/7.

AI Receptionist for Fitness Studios

Calls answered, classes booked — 24/7.

Questions & Answers

Everything you need to know.

How quickly can DESKY go live in my business?

Most clinics are live within days, and the practice’s side of the work is about 20 minutes. Your onboarding manager runs a guided session covering your treatment menu, practitioners, appointment types, fees, and what counts as a dental emergency — then connects your calendar, whether that’s Google Calendar or Microsoft Outlook, so bookings flow straight into the calendar your team already uses. You can ring DESKY yourself before launch to hear how it handles a new-patient enquiry or a severe-pain call. No IT project, no number change, and no scripts for your front desk to learn — they simply stop losing the calls that used to arrive while they were checking in patients, and your phones are covered 24/7 from day one.

Where do DESKY's answers come from?

Every answer comes from the knowledge you feed your AI brain — your website, your fee guide, uploaded documents, and the details you share at onboarding. That’s what makes DESKY an AI dental receptionist rather than a generic bot: it knows your check-up pricing, your payment plan options, your practitioners, and your emergency arrangements, because you taught it. It never invents details and never offers clinical advice — if a caller asks something outside its knowledge, or describes symptoms that need a professional, it says so plainly and hands over to your team on the escalation rules you set. You can read the transcript and summary of any call, see the questions patients keep asking, and refine the answers — so the front desk gets sharper every week instead of resetting with each new hire.

What happens when a caller needs a human?

DESKY transfers the call to the right person based on your rules — and when no one is available, it takes a detailed message and flags urgency so nothing slips. A patient describing severe pain, swelling, or a knocked-out tooth is escalated to your on-call dentist or nominated urgent-care pathway in real time; DESKY stays with the caller but never gives clinical advice.

Is this included in my plan?

Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.

Are your AI employees trained for Singapore businesses?

They are trained for their roles — answering, booking, following up — and they learn your business from what you feed the AI brain: your website, documents, and FAQs. From there they answer accurately, in your voice. They never guess or invent details, and they transfer to a human whenever a conversation needs one.

Do your AI employees understand local terms?

Yes — add your terms to the Sevenfold AI brain once and every AI employee knows them. If your customers ask about aircon servicing or want to dabao their order, your AI employees understand exactly what they mean.

Can they handle Singapore public holidays and operating hours?

Yes. Booking and availability rules follow Singapore public holidays and your operating hours, and after-hours coverage runs 24/7.

Can I keep my existing Singapore phone number?

Yes. Forward your existing number to your AI receptionist or use a new local Singapore number — nothing to port, nothing to change.