AI Receptionist for Physiotherapists

Meet DESKY

Your phones, covered — without hiring

DESKY is Sevenfold’s AI receptionist — answering every call to your clinic in a natural voice, handling rebates questions, and booking sessions while your team looks after the customers in front of them.

Every call answered, 24/7

Missed calls are missed patients. DESKY picks up in seconds, every time — even when you’re hands-on with a patient, after hours or on public holidays.

Answers in a natural, friendly voice — callers just have a conversation
Handles multiple calls at once, so no one lands in voicemail
Triages on your rules — acute injuries needing same-day care reach you straight away
Takes messages and transfers the calls you want to take
After-hours, weekend, and public holiday coverage included

Sessions booked straight into your calendar

Callers don’t just get answered — they get booked. DESKY schedules sessions in real time, works around your operating hours, and keeps your patients in the loop.

Books, reschedules, and cancels sessions while the caller is still on the line
Syncs with the calendar and booking tools you already use
Sends confirmations and reminders by SMS and email
Captures name, number, and their injury and referral details on every call
Cuts no-shows with automatic reminders

Trained on your clinic

DESKY learns your services, pricing and policies — so every answer sounds like your own front desk, not a call centre script.

Answers the questions patients actually ask — rebates, referrals, and what to wear
Speaks your industry’s language from day one
Follows your rules on pricing, availability, and escalation
Logs and summarises every call so you can review anything
Gets sharper as you refine answers over time

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Questions & Answers

Everything you need to know.

How quickly can DESKY go live in my business?

Most businesses are live within days. Your onboarding manager connects your systems, loads your details into the AI brain, and walks you through the first briefing — no IT team needed.

Where do DESKY's answers come from?

From the knowledge you feed your AI brain — your website, uploaded documents, and text content. DESKY never invents details: if something is not covered, it says so and hands over to a human.

What happens when a caller needs a human?

DESKY transfers the call to the right person based on your rules — and when no one is available, it takes a detailed message and flags urgency so nothing slips.

Is this included in my plan?

Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.

Are your AI employees trained for Singapore businesses?

They are trained for their roles — answering, booking, following up — and they learn your business from what you feed the AI brain: your website, documents, and FAQs. From there they answer accurately, in your voice. They never guess or invent details, and they transfer to a human whenever a conversation needs one.

Do your AI employees understand local terms?

Yes — add your terms to the Sevenfold AI brain once and every AI employee knows them. If your customers ask about aircon servicing or want to dabao their order, your AI employees understand exactly what they mean.

Can they handle Singapore public holidays and operating hours?

Yes. Booking and availability rules follow Singapore public holidays and your operating hours, and after-hours coverage runs 24/7.

Can I keep my existing Singapore phone number?

Yes. Forward your existing number to your AI receptionist or use a new local Singapore number — nothing to port, nothing to change.