AI Receptionist for Real Estate

Meet DESKY

Your phones, covered — without hiring

DESKY is Sevenfold’s AI receptionist — answering every call to your agency in a natural voice, handling open times questions, and booking viewings and valuations while your team looks after the customers in front of them.

Every call answered, 24/7

Missed calls are missed listings. A seller ringing around for a valuation rarely leaves a voicemail — they simply dial the next agency. DESKY picks up in seconds, even mid-viewing with a client, after hours or on public holidays, so every enquiry is greeted, captured, and actioned. One lost listing costs more than never missing a call — see pricing and how DESKY fits into your wider AI workforce.

Answers in a natural, friendly voice — callers just have a conversation
Handles multiple calls at once, so no one lands in voicemail
Triages on your rules — hot buyer enquiries on new listings reach you straight away
Takes messages and transfers the calls you want to take
After-hours, weekend, and public holiday coverage included

Viewings and valuations booked straight into your calendar

Callers don’t just get answered — they get booked. A buyer ringing about Saturday’s viewing hears the available times and has the viewing confirmed before the call ends. Bookings land in Google Calendar, Microsoft Outlook, or Calendly, and enquiry details flow into HubSpot or Pipedrive — with Zapier connecting the rest of your stack.

Books, reschedules, and cancels viewings and valuations while the caller is still on the line
Syncs with the calendar and booking tools you already use
Sends confirmations and reminders by SMS and email
Captures name, number, and their property needs on every call
Cuts no-shows with automatic reminders

Trained on your agency

DESKY learns how your agency operates — office hours, service areas, open times, price guides, and your valuation process — so every answer sounds like your own front desk, not a call centre script, delivered in your tone in over 100 languages.

Answers the questions buyers, sellers, and tenants actually ask — open times, price guides, and appraisal requests
Speaks your industry’s language from day one
Follows your rules on pricing, availability, and escalation
Logs and summarises every call so you can review anything
Gets sharper as you refine answers over time

Buyer enquiries qualified before they reach you

Not every caller is ready to transact. DESKY works like an AI assistant for real estate agents on the phone: it asks the qualifying questions you would — which property, buying or renting, timeframe, finance position — then books qualified buyers into viewing slots and routes serious seller calls to the listing agent in real time.

Asks your qualifying questions — property of interest, timeframe, budget, finance position
Books qualified buyers straight into viewing slots
Flags seller and valuation enquiries for immediate follow-up
Sends a full call summary before you dial back, so you call informed

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Questions & Answers

Everything you need to know.

How quickly can DESKY go live in my business?

Most agencies are live within days, not months — and setup asks for roughly 20 minutes of your input. Your onboarding manager connects your phone line and calendar, loads your agency’s details — office hours, service areas, valuation process, escalation rules — into the AI brain, and walks you through the first briefing. No IT team is needed. A typical example: an agency connects its shared calendar early in the week, reviews DESKY’s answers to its most common buyer and seller questions the next day, and takes its first after-hours viewing booking that same weekend. Coverage is 24/7 from the moment you switch on — nights, weekends, and public holidays included — and refining an answer later takes minutes, with every future call using the new version.

Where do DESKY's answers come from?

From the knowledge you feed your AI brain — your website, uploaded documents, and text you add directly. For an agency that usually means office details, viewing procedures, how valuations are booked, fee explanations, and the questions buyers, sellers, and tenants ask every week. DESKY never invents details: if a caller asks something outside its knowledge — say, a completion question only your principal can answer — it says so plainly and hands over to a human or takes a message. You stay in control of every answer, and because DESKY speaks over 100 languages, the same knowledge base serves overseas buyers and local sellers alike. Call logs show which questions come up most, so your knowledge keeps getting sharper the longer DESKY runs.

What happens when a caller needs a human?

DESKY transfers the call to the right person based on your rules, in real time. A seller asking for a valuation on a street where you’ve just sold can ring straight through to the listing agent; a caller chasing routine paperwork gets a detailed message taken instead. You set the triggers — caller type, property, urgency, time of day — and DESKY applies them on every call. When the right person can’t pick up, it captures name, number, property, and reason for calling, flags urgency, and sends the summary immediately so nothing slips. Because escalation happens live during the call, not after a voicemail is discovered, hot enquiries reach an agent while the caller is still engaged — often the difference between a viewing booked and a buyer gone.

Is this included in my plan?

Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.

Are your AI employees trained for Singapore businesses?

They are trained for their roles — answering, booking, following up — and they learn your business from what you feed the AI brain: your website, documents, and FAQs. From there they answer accurately, in your voice. They never guess or invent details, and they transfer to a human whenever a conversation needs one.

Do your AI employees understand local terms?

Yes — add your terms to the Sevenfold AI brain once and every AI employee knows them. If your customers ask about aircon servicing or want to dabao their order, your AI employees understand exactly what they mean.

Can they handle Singapore public holidays and operating hours?

Yes. Booking and availability rules follow Singapore public holidays and your operating hours, and after-hours coverage runs 24/7.

Can I keep my existing Singapore phone number?

Yes. Forward your existing number to your AI receptionist or use a new local Singapore number — nothing to port, nothing to change.