Always On Duty
Human virtual receptionist services keep office hours — your callers don’t. Nights, weekends and public holidays are covered without overtime.
The Virtual Receptionist
That Never Clocks Off
An AI virtual receptionist that answers every call in a warm, natural voice — resolving enquiries, booking appointments and transferring callers, around the clock.
Sound Familiar?
Your callers don’t
keep office hours.
Coverage ends at closing time
Callers sit in hold queues
'I'll take a message' isn't an answer
Costs climb with every minute
Meet DESKY
A virtual receptionist without the limits.
No staffed hours, no hold queues, no per-minute meter running. DESKY answers every call, resolves the enquiry and makes the booking — so switching from a traditional virtual receptionist service feels like an upgrade, not a compromise.
On duty at midnight,
not just 9 to 5
Traditional virtual receptionist services answer during staffed hours. DESKY covers every hour of every day, including weekends and public holidays.
Resolves the enquiry instead of passing it on
Where a service operator says “I’ll pass that on”, DESKY gives the actual answer — briefed on your services, prices and policies.
Books it on the spot
No callback loop. Live availability is checked, the time slot agreed and the invite sent before the caller hangs up.
Takes every caller at once
Overflow doesn’t exist. Ten callers at the same moment all hear the same calm, unhurried voice — nobody queues.
- 100%
- Call answer rate
- 24/7
- Coverage, no staffed hours
- 1 Call
- Enquiry to booked appointment
- 82%
- Save 5+ hours/week
Full Capabilities
Everything a great receptionist does. All day, every day.
Your AI phone receptionist is briefed on your services, offers and FAQs — so every answer sounds like your best front-desk person on their best day.
Every Caller Answered at Once
No engaged tones, no hold queues. Your virtual receptionist handles unlimited simultaneous calls without ever sounding rushed.
Live Appointment Booking
Offers real time slots from your live calendar and confirms while the caller is still on the line — no “someone will call you back to arrange it”.
Smart Call Transfers
Knows when a call genuinely needs you, and warm-transfers it with the caller’s details and reason already gathered — the way a colleague would hand over.
Real Answers, Not Just Messages
Where a message service stops at “I’ll let them know”, your AI phone receptionist answers the question — from your own business information.
Message Taking Done Properly
When a message is the right outcome, every detail is captured and with you in seconds — email, SMS or Slack, your choice.
How It Works
Live in under 24 hours
Switching from your current receptionist service takes an afternoon, not a migration project.
Step 1 of 4
Feed the AI Brain
Share your business name, services and website. DESKY learns your business inside out — and every AI employee you hire later shares the same knowledge.
~10 minutesStep 2 of 4
Set Call Rules
Choose the call personality, set your transfer rules and add the standing instructions your virtual receptionist should always follow.
~5 minutesStep 3 of 4
Connect Your Calendar
Link your booking system. Availability stays live — so callers can book, reschedule or cancel in one call.
~5 minutesStep 4 of 4
All Set. You’re in Control.
Every call is logged with a transcript, summary and caller mood. You see exactly what was said, booked and forwarded.
You're live!Real Call Scenarios
Hear how your virtual receptionist handles calls.
From a simple booking to an urgent escalation — every call is handled calmly, correctly and professionally.
Switching From a Service
“Our old service could only take messages.”
A caller asks about prices and availability. Instead of a message pad, they get the actual answer and a confirmed booking — in the same call.
→ Answered and booked, no callback needed
Overflow at Reception
“I was on hold, so I thought I’d try again.”
When your front desk is busy handling walk-ins, every overflow call is answered instantly in the same warm, professional tone.
→ No hold queue, no hang-ups
Call Transfer
“I need to speak to someone about my invoice.”
The caller’s details and reason are gathered first, then the call lands with the right team member — fully briefed.
→ Warm transfer with zero caller repetition
FAQ
Common questions.
Human virtual receptionist services answer during staffed hours and pass on messages. Sevenfold’s AI virtual receptionist answers every call 24/7, resolves the enquiry from your own business information, books appointments in real time, and transfers calls with full context — without per-minute staffing limits.
DESKY holds a natural, unhurried conversation — many callers never pick it. How it introduces itself is up to you, and can be set to match your preferences and local regulations.
Yes — Google Calendar, Outlook, Calendly and most industry-specific booking tools connect directly. Availability is checked live and bookings land without any manual handoff.
Both get answered. Your AI phone receptionist takes unlimited simultaneous calls, so a busy morning never produces a hold queue or a voicemail.
Yes — forward your current business number to Sevenfold and nothing else changes for your callers. A dedicated number is available if you’d rather keep the two separate.
Most businesses go live within 24 hours, and your part takes around 20 minutes — brief the AI on your business, connect the calendar, forward the number.
Ready for a front desk that never closes?
A virtual receptionist that answers every call, books every appointment and never takes a day off — without the overhead of a full-time hire.
Get Started Today →Your AI Team
