AI Receptionist for HVAC & Air Conditioning

Meet DESKY

Your phones, covered — without hiring

DESKY is Sevenfold’s AI receptionist — answering every call to your HVAC business in a natural voice, handling service costs questions, and booking jobs while you focus on customers.

Every call answered, 24/7

Missed calls are missed installs. DESKY picks up in seconds, every time — even at the top of a ladder mid-install.

Answers in a natural, friendly voice — callers just have a conversation
Handles multiple calls at once, so no one lands in voicemail
Triages on your rules — no-cooling and no-heating breakdowns reach you straight away
Takes messages and transfers the calls you want to take
After-hours, weekend, and holiday coverage included

Jobs booked straight into your calendar

Callers don’t just get answered — they get booked. DESKY schedules jobs in real time and keeps your customers in the loop.

Books, reschedules, and cancels jobs while the caller is on the line
Syncs with the calendar and booking tools you already use
Sends confirmations and reminders by SMS and email
Captures name, number, and the system and fault details on every call
Cuts no-shows with automatic reminders

Trained on your HVAC business

DESKY learns your services, pricing, and policies — so every answer sounds like your best front desk, not a script.

Answers the questions customers actually ask — service costs, install lead times, and brands you carry
Speaks your industry’s language from day one
Follows your rules on pricing, availability, and escalation
Logs and summarises every call so you can review anything
Gets sharper as you refine answers over time

More ways Sevenfold can help

AI Social Media Manager for HVAC & Air Conditioning

Posts planned, published, and growing your following.

AI Receptionist for Builders

Calls answered, site visits booked — 24/7.

AI Receptionist for Roofers

Calls answered, inspections booked — 24/7.

AI Receptionist for Cleaning Services

Calls answered, cleans booked — 24/7.

Questions & Answers

Everything you need to know.

How quickly can DESKY go live in my business?

Most businesses are live within days. Your onboarding manager connects your systems, loads your details into the AI brain, and walks you through the first briefing — no IT team needed.

Where do DESKY's answers come from?

From the knowledge you feed your AI brain — your website, uploaded documents, and text content. DESKY never invents details: if something is not covered, it says so and hands over to a human.

What happens when a caller needs a human?

DESKY transfers the call to the right person based on your rules — and when no one is available, it takes a detailed message and flags urgency so nothing slips.

Is this included in my plan?

Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.