Meet DESKY
Your phones, covered — without hiring
DESKY is Sevenfold’s AI receptionist — answering every call to your pest control business in a natural voice, handling treatment pricing questions, and booking treatments and inspections while you focus on customers.

Every call answered, 24/7
Missed calls are missed bookings. DESKY picks up in seconds, every time — even when you’re mid-treatment at a property.
- Answers in a natural, friendly voice — callers just have a conversation
- Handles multiple calls at once, so no one lands in voicemail
- Triages on your rules — active infestations and urgent call-outs reach you straight away
- Takes messages and transfers the calls you want to take
- After-hours, weekend, and holiday coverage included

Treatments and inspections booked straight into your calendar
Callers don’t just get answered — they get booked. DESKY schedules treatments and inspections in real time and keeps your customers in the loop.
- Books, reschedules, and cancels treatments and inspections while the caller is on the line
- Syncs with the calendar and booking tools you already use
- Sends confirmations and reminders by SMS and email
- Captures name, number, and the pest problem and property details on every call
- Cuts no-shows with automatic reminders

Trained on your pest control business
DESKY learns your services, pricing, and policies — so every answer sounds like your best front desk, not a script.
- Answers the questions customers actually ask — treatment pricing, safety around kids and pets, and warranties
- Speaks your industry’s language from day one
- Follows your rules on pricing, availability, and escalation
- Logs and summarises every call so you can review anything
- Gets sharper as you refine answers over time
More ways Sevenfold can help
Questions & Answers
Everything you need to know.
How quickly can DESKY go live in my business?
Most businesses are live within days. Your onboarding manager connects your systems, loads your details into the AI brain, and walks you through the first briefing — no IT team needed.
Where do DESKY's answers come from?
From the knowledge you feed your AI brain — your website, uploaded documents, and text content. DESKY never invents details: if something is not covered, it says so and hands over to a human.
What happens when a caller needs a human?
DESKY transfers the call to the right person based on your rules — and when no one is available, it takes a detailed message and flags urgency so nothing slips.
Is this included in my plan?
Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.




