AI Receptionist for Takeaway Cafes

Meet DESKY

Your phones, covered — without hiring

DESKY is Sevenfold’s AI receptionist — answering every call to your cafe in a natural voice, handling opening hours questions, and booking orders and catering enquiries while you focus on customers.

Every call answered, 24/7

Missed calls are missed orders. DESKY picks up in seconds, every time — even during the lunch rush.

Answers in a natural, friendly voice — callers just have a conversation
Handles multiple calls at once, so no one lands in voicemail
Triages on your rules — catering and bulk-order requests reach you straight away
Takes messages and transfers the calls you want to take
After-hours, weekend, and holiday coverage included

Orders and catering enquiries booked straight into your calendar

Callers don’t just get answered — they get booked. DESKY schedules orders and catering enquiries in real time and keeps your customers in the loop.

Books, reschedules, and cancels orders and catering enquiries while the caller is on the line
Syncs with the calendar and booking tools you already use
Sends confirmations and reminders by SMS and email
Captures name, number, and their order details on every call
Cuts no-shows with automatic reminders

Trained on your cafe

DESKY learns your services, pricing, and policies — so every answer sounds like your best front desk, not a script.

Answers the questions customers actually ask — opening hours, menu options, and catering
Speaks your industry’s language from day one
Follows your rules on pricing, availability, and escalation
Logs and summarises every call so you can review anything
Gets sharper as you refine answers over time

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Questions & Answers

Everything you need to know.

How quickly can DESKY go live in my business?

Most businesses are live within days. Your onboarding manager connects your systems, loads your details into the AI brain, and walks you through the first briefing — no IT team needed.

Where do DESKY's answers come from?

From the knowledge you feed your AI brain — your website, uploaded documents, and text content. DESKY never invents details: if something is not covered, it says so and hands over to a human.

What happens when a caller needs a human?

DESKY transfers the call to the right person based on your rules — and when no one is available, it takes a detailed message and flags urgency so nothing slips.

Is this included in my plan?

Yes — every Sevenfold plan includes the entire AI team, all seven employees. See the pricing page for plan details.